Freedom Chevrolet San Antonio

Massive overcharge! Do not go here! We were traveling from out of town, and our Saturn broke down. We were told it would be a $7,300 charge for new transmission. We had i Do not go here! We were traveling from out of town, and our Saturn broke down. We were told it would be a $7,300 charge for new transmission. We had it towed it home to Orlando Florida, and our mechanic changed fluids, and checked our car completely, for $200. It has been driving fine for 2 months and almost 1,500 miles. We were told by Freedom that the car had been test driven, but the mileage was the same as when we drove into the dealership. Neither the general manager nor the service manager could give us any explanation, nor provided ANY service recovery! I feel they both just shrugged their shoulders! I'm glad we do not live in San Antonio and need this dealership. If it were our parents, or someone older, they would have had to have it fixed in order to get home. Please pass this along! More

First time buyer. Being a first time buyer, I couldn't have asked for a better experience, Casper was awesome, he made sure we were taken care of. The process was quick Being a first time buyer, I couldn't have asked for a better experience, Casper was awesome, he made sure we were taken care of. The process was quick and when we explained exactly what we were looking for, he did just that get us what we wanted. Thank you! Definitely the place to get your new vehicle. Casper the man!! More

Great buying experience Zero hassle and easy buying experience. Started online and made it fast and easy once at the dealership. Kent Kasperski was great. Highly recommend yo Zero hassle and easy buying experience. Started online and made it fast and easy once at the dealership. Kent Kasperski was great. Highly recommend you buy a car here. More

Freedon rocks! My dealership and my salesman (Casper) were terrific! Everyone was nice, responsive and knowledgeable. They beat the competitors price and took good c My dealership and my salesman (Casper) were terrific! Everyone was nice, responsive and knowledgeable. They beat the competitors price and took good care of me. They went out of their way to accommodate all the little details that have to be taken care of to buy a vehicle. I would (and have) recommended them to my friends. More

Wonderful Car Buying Experience! My husband and I have been on the hunt for a Toyota 4Runner with a certain color combination. We walked in to the Freedom Chevrolet and was immediatel My husband and I have been on the hunt for a Toyota 4Runner with a certain color combination. We walked in to the Freedom Chevrolet and was immediately greeted by Kent "Casper". We were at the dealership 30 minutes before closing time and you would have thought we had all the time in the world. Casper had a warm smile on his face and took us over to look at the car and once he saw me smile, he went ahead and got the keys to take it out for a test drive. There was no pressure or haggle, we went inside to start the preliminary process realizing it was getting late. Capser made my husband and I comfortable and offered us water and great conversations. We quickly knew God allowed us to meet for a reason. We went ahead that Tuesday finished up the credit application and went home to only return the next day to finalize. We are so grateful to Kent and the finance team who worked with us to get us the lowest interest rate and was able to customize the payment term month to fit the budget. We traded in our '96 4runner for the '15 and praying this new one lasts just as long! The entire process beginning to end was beyond easy and effortless. We drove away in our new 4Runner and am very grateful to Casper and all of his assistance. HIGHLY recommend him to anyone who wants an enjoyable experience when purchasing a vehicle. More

Dealership has lost it way This dealership has lost their way. Do not buy and never look at this place for service. They took advantage of my niece and told her a bulb needed t This dealership has lost their way. Do not buy and never look at this place for service. They took advantage of my niece and told her a bulb needed to be replaced and that the bummer need to be removed to get to it. It happens as always they didn't need to pull the bumper and will not refund a $64 charge for a simple bulb. All of this was of this was after they charged her over $200 for work not needing to be done. Don, David from the service Department and Rick the service manager all make Freedom proud the ways they take advantage of hard working people to make a buck for the dealership. It's all in the name "Freedom", Freedom to steal all of our money. More

First truck buy Kent was great and a pleasure to work with. I purchased my first truck and couldn't be more happy with my truck. I highly recommend Freedom Chevy and Kent was great and a pleasure to work with. I purchased my first truck and couldn't be more happy with my truck. I highly recommend Freedom Chevy and Kent. More

FANTASTIC Experience Freedom Chevy was an amazing place to do business. Kent "Casper" Kasperski was my sales rep and he found the exact vehicles i wanted to see and ultima Freedom Chevy was an amazing place to do business. Kent "Casper" Kasperski was my sales rep and he found the exact vehicles i wanted to see and ultimately got me into a Silverado that I had been dreaming of! The finance department did more for me than I could have asked and got me set up with a financing option that fit my situation perfectly. NO PRESSURE from these people any step of the way. The detailing department did beyond an outstanding job taking care of my truck, Armando was more than willing to take care my needs after receiving the truck as well. These are great people who are very easy to work with! HIGHLY RECOMMENDED More

Terrible service Service department at Freedom Chevrolet is terrible and unsafe. My first experience left me with tire bolts for two tires not tightened, which almost Service department at Freedom Chevrolet is terrible and unsafe. My first experience left me with tire bolts for two tires not tightened, which almost worked the way off while driving. Second experience to have front brakes replaced required two trips back to the dealer, one by tow truck, to correct the issues caused by what is believed by a different dealer to be incorrect brake pads used. While on the phone with the service department the manager proceeded to make derogatory comments about my husband while speaking with a technician. I can only assume he thought we were on hold. Almost two weeks later for what was to be a simple brake pad replacement I finally have my car back. In the end they did replace a couple of parts and replace all tires. An apology would have gone a long way, instead there were excuses and cover ups that do not fit. I will never visit or recommend this dealer. More

Do not buy from this dealer! Purchased new took back the second day due to shanking. Service said they would call back and never did! Should have returned when we could Purchased new took back the second day due to shanking. Service said they would call back and never did! Should have returned when we could More