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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
364 Reviews

13483 I-10 West

San Antonio, TX

78260

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364 Reviews of Freedom Chevrolet San Antonio

January 31, 2024

I came in with a coupon for an oil change. The gentleman was kind, didn't try to oversell me anything, which is super uncommon. I also was in and out in a little more than an hour. Best experi More

by britt_michele421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Cerda
Feb 02, 2024 -

Freedom Chevrolet San Antonio responded

We're delighted to hear about your positive experience at the service department! It's great that the gentleman was kind, didn't oversell, and that you had a quick turnaround with your oil change. We appreciate your feedback and look forward to providing excellent service in the future!

January 29, 2024

Yael is an excellent service representative. She kept me informed and updated on the repair process of my vehicle. Very helpful More

by mjboehme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yael - very helpful , Angel Andino
Jan 31, 2024 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that you had a great experience and that Yael provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

The AC compressor went out on my truck. Took them 24 hours to have it replaced from the point of diagnosis. They let me know every step of the way and it was easy to follow up with the webs More

by Christopher.Mircovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 31, 2024 -

Freedom Chevrolet San Antonio responded

It's great to hear that your experience with our dealership's service for the AC compressor replacement was positive. Timely communication and updates are essential, and we're glad to have kept you informed throughout the process. We appreciate your comments!

January 19, 2024

The advisor was great best one since I have been dealing with this dealership great customer service More

by Guzmanjesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Too long on oil change service. ..3hrs Didn't get feedback from service reps Had to go to counter 3times More

by jmz1392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Apr 05, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 18, 2024

The service was super fast and great job, I did not make an appointment and they still took my car in and did a great job. Thank you More

by missionpowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jan 23, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

This service department has vastly improved. Jesse always provides exceptional customer service & his honest recommendations are the reason I’m loyal to this dealership. The entire service team More

by Mireya P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Angel Andino
Jan 19, 2024 -

Freedom Chevrolet San Antonio responded

We are delighted to hear that our service department has vastly improved and that Jesse consistently provides exceptional customer service with honest recommendations. Safe travels and continued satisfaction with the service for your vehicle!

January 13, 2024

Got an oil change for my 2022 Corvette. The techs got it done quickly and took good care of my car. More

by swdl26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yael, Angel Andino
Jan 16, 2024 -

Freedom Chevrolet San Antonio responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Seriously overcharged to have condenser replaced on 2014 Chevy Cruze. They charged $1750 for what should be 1000-1200 problem. Would not go down on price. Charged $370 solely to diagnose ac system. Severe More

by ChevyMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Apr 06, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize that your recent experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

January 11, 2024

Jessie my advisor was great. Kept me informed and is going to call me when a back order part is in. More

by Bakershaw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse my service advisor.
Jan 13, 2024 -

Freedom Chevrolet San Antonio responded

It's fantastic to hear that you had a great experience and that Jessie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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