Freedom Chevrolet San Antonio

Linda was great, good communication and transparency with price and services provided. Made me feel taken care of and completed everything as discussed very quickly price and services provided. Made me feel taken care of and completed everything as discussed very quickly More

I left my vehicle on Monday morning. Got it back Thursday afternoon. Results is that my battery was possibly low. The website to track. Your vehicle is in accurate. Picked up my vehicle. Got it back Thursday afternoon. Results is that my battery was possibly low. The website to track. Your vehicle is in accurate. Picked up my vehicle. The following day it is still showing that my vehicle is in the final processing. Service isn’t the greatest but I have to say that my sales person was awesome. And would recommend the dealership just for that reason. More

Service dept. has Great customer interaction. Service dept video is a great addition for customer knowledge of repairs. has Great customer interaction. Service dept video is a great addition for customer knowledge of repairs. More

Richard, Service Center representative, was courteous, efficient and respectful. He explained where the service entrance is for my next visit as well as which services I signed up to receive. The ability efficient and respectful. He explained where the service entrance is for my next visit as well as which services I signed up to receive. The ability to register for both service and appointment time was beneficial. The wait time today was not as long as previous services. More

Have been working with Chris Quintana on a hard to find oil problem. He has been outstanding in developing a plan of action to find the problem. He even discovered a hole in the exhaust system and had tha oil problem. He has been outstanding in developing a plan of action to find the problem. He even discovered a hole in the exhaust system and had that fixed. Been very satisfied with Group 1. More

A simple service call took 3 hours. I asked ahead of the appointment and was told 1 1/2 hours. I declined the replacement of new wheel locks because I don’t believe the explanation of I asked ahead of the appointment and was told 1 1/2 hours. I declined the replacement of new wheel locks because I don’t believe the explanation of normal wear and tear. The car has 23,000 miles and has only been serviced by this dealership. All I was told in a text message was they could not rotate my tires. I was having trouble syncing my phone to the car and asked for help. I was told after it was serviced and checked to make sure it was my phone and not the cars system I would be helped. No one even addressed this. I needed to leave so I was forced to let it go. Your employees are always polite and professional but the service itself was disappointing. More

Took my vehicle for an oil change just after noon. Was completed in a very short time. Reasonable price too Was completed in a very short time. Reasonable price too More

Group 1 is proactive in service maintenance notices. Prompt service. Very responsive and courteous service representatives. Great Job as always. Thank you very much. Prompt service. Very responsive and courteous service representatives. Great Job as always. Thank you very much. More

Pleased with the buying experience, but not service. Had 7:30 “appointment “ for first oil change. Truck wasn’t taken back until almost 10 o’clock! Never again. Had 7:30 “appointment “ for first oil change. Truck wasn’t taken back until almost 10 o’clock! Never again. More