Freedom Chevrolet Buick GMC - Service Center

If I can give this place a negative rating I would! Don’t bring y’all car up here to get serviced! Poor communication skills and bad service. My car literally was at this dealership for 10 days. It took them bring y’all car up here to get serviced! Poor communication skills and bad service. My car literally was at this dealership for 10 days. It took them 7 days to make a diagnostic on the vehicle and after that kept the car an additional 3 days only to fix the coolant leak. They didn’t change the spark plugs or do the fuel system cleanup which they told me that they were going to do. It’s all good though. I took my car to Firestone and it took them 4 hours to do all that and at a cheaper price! Y’all better take heed to what I’m saying. More

I had an electrical problem with my preowned 2016 Impala. I took my car to Freedom Chevrolet on Friday for repair of the camera. It was working fine, but had gone blank one month earlier. I was received in I took my car to Freedom Chevrolet on Friday for repair of the camera. It was working fine, but had gone blank one month earlier. I was received in the large repair check in area. From the 1st interpersonal contact, from the analysis to car rental, they were caring and interested in my concern. Natalie was great, then she took me to the car rental booth, Belinda was as the same and caring kind nature as Natalie. She put us in a brand new model with only 4 mi. on it. The following Friday we picked up our car, and as they were unable to find a cause for the problem there was no charge, I mean absolutely no charge, no charge for the research, and no charge for the rental. Quoting one of my favorite films, “Inconceivable”. I will be returning for repairs/service, or purchase from now on. Freedom is my car store. Thank you so, so much More

Two Chevy Camaros from One Great Dealership!! My second new car! Two Camaro's and the advisors were awesome as well. I was delighted to be invited into the employee's Bible Study group in the brea My second new car! Two Camaro's and the advisors were awesome as well. I was delighted to be invited into the employee's Bible Study group in the break room. Great job Freedom! My service advisor was professional with recommendations for my 30k maintenance package on my first Camaro... loved the service. More

Lupe was very professional and he was thorough with my service needs. He takes care of your car every time. Always a good experience with these guys. service needs. He takes care of your car every time. Always a good experience with these guys. More

Chris Hightower provided exceptional customer by attentively listening when my car needed to be serviced. Work with Chris, you will be very glad you did. attentively listening when my car needed to be serviced. Work with Chris, you will be very glad you did. More

Customer Service and Satisfaction The staff was courteous and friendly. Mr. Chris Hightower and his service manager were exceptional. They helped me with making payment arrangements fo The staff was courteous and friendly. Mr. Chris Hightower and his service manager were exceptional. They helped me with making payment arrangements for an unexpected maintenance bill. They truly had my back. They truly represent the words customer service and satisfaction. Thank you all at Freedom Chevrolet for what you do each day. More

Great service! My technician Kelton not only took care of me, but helped with out TREMENDOUSLY on the charges that I had to pay versus what I would have paid regardi My technician Kelton not only took care of me, but helped with out TREMENDOUSLY on the charges that I had to pay versus what I would have paid regarding my service. I grateful and appreciative of the service I get from Ed Morse. More

Work completed in a timely manner Brought my car in for service. Told service assistance about my problem. He reviewed my options from what I told him. Together we came up with wo Brought my car in for service. Told service assistance about my problem. He reviewed my options from what I told him. Together we came up with workable plan. Work completed. More

Amazing Service It is important that my 2016 Malibu stays in perfect condition and I trust my service Adviser, Kelton Malone to keep me informed about the needs of my It is important that my 2016 Malibu stays in perfect condition and I trust my service Adviser, Kelton Malone to keep me informed about the needs of my vehicle. As always the service department is full of smiles and helpful staff. You can here them expressing support to the customers and see them listening with patience. We had a previously scheduled appointment and we were in and out in the time given. Thank you so much. More

Service advisors Althea Walker was my service advisor for several years at Freedom. She was the very best and was heartbroken when she left! My new service advisor i Althea Walker was my service advisor for several years at Freedom. She was the very best and was heartbroken when she left! My new service advisor is now Esmeralda a Rico and so far I am very satisfied and know she has my best interests at heart. Thank you, Esmeralda. Thank you to Mr Lee Craig for a great crew! More