Freedom Chevrolet Buick GMC

Worst service from a dealership. I called twice and got hung up on both times. I chatted and they were not able to provide me a contact number or email. Will not be buying from this I called twice and got hung up on both times. I chatted and they were not able to provide me a contact number or email. Will not be buying from this dealership. More

Dealer owes me $200. 00 on a core return, (for a $1,400.00 alternator), I paid cash for the part & cash deposit. When I brought the core back, (a 2.5hr round trip as THEY 00 on a core return, (for a $1,400.00 alternator), I paid cash for the part & cash deposit. When I brought the core back, (a 2.5hr round trip as THEY were the only dealer had it in stock), they refused to return my cash deposit, refused to issue a check, claimed I'd have to wait "a week or two"... We'll it's been over a month now, and all I've gotten from them is a runaround, transferring me around to full v/m boxes, leaving me on indefinite hold, or "dropping my call" all together. Either way, as a US Marine Corps Veteran, having tried to do honest business with "freedom Chevrolet", I feel I have no alternative, and am now compelled to pursue a cause of action to force the recovery of my legal and just refund, along with maximum allowable costs & expenses. Beware of these reviews, there are many "rip-off" stories, buried in the "glowing reviews" that attempt to overshadow them, (most of which all seem to read the same) ... If they will take a US Military Veteran for $200.00, what will they take you for??? I'm am not having it, Honor & Integrity... GET SOME freedom Chevrolet, try being the exception!!! More

If you enjoy bait and switch and shady practices, this is the dealership for you. We worked with Belinda and Johnny. We drove an Escalade Platinum and an M5 Competition 3.5 hours to trade towards a new Subur the dealership for you. We worked with Belinda and Johnny. We drove an Escalade Platinum and an M5 Competition 3.5 hours to trade towards a new Suburban after receiving trade-in quotes. Upon arrival, the quotes were reduced drastically as they said they could not sell our vehicles, solely because their buyers were 1st time buyers and those with poor credit. Instead, they claimed they would have to sell them to a national auction/wholesale buyer. Not only that, we couldn't even take the Suburban home if we had been foolish enough to make a deal. It had a recall that needed repaired first. It was also priced $5k over their listing for it in CarTrader. They also overquoted our local taxes by $4000 and said we would get a 10% interest rate with an excellent score (770). We ended up getting 7% elsewhere and sold both vehicles to separate dealerships for a total of $6k more. One dealership drove from MO to pick it up. Freedom also asked why we even wanted a 4x4 and why I ever bought an M5 Competition ...yeah who wants a 650hp all wheel drive Hellcat killer? They made personal digs and tried to leverage our warranty return $ as a benefit in their deal...that is our business and has nothing to do with them...what a joke. This place gives a bad name to the business as a whole. Steer clear and go elsewhere. More

The very worst ! Priced the vehicle then went up 10,000.00. This is as bad as the scam phone calls I've been getting. Priced the vehicle then went up 10,000.00. This is as bad as the scam phone calls I've been getting. More

I arrived at the dealership on Saturday, November 12, 2022 at approximately 10:28 AM when I left the dealership it was 1:56 PM in the afternoon. Cecil who was my service advisor gave me unprofessional se 2022 at approximately 10:28 AM when I left the dealership it was 1:56 PM in the afternoon. Cecil who was my service advisor gave me unprofessional service from the moment we started having a conversation. I said to him one of the other young man home with my service advisor the first time I was supposed to check something and apparently it didn’t get done he immediately asked if I wanted to get that young man because he wasn’t in the business of taking other peoples business. I asked what does that have to do with the problem that I’m having with my vehicle then he asked me to go outside to my vehicle retrieve the wheel lock from my glove box and put it in the cupholder. Upon arriving back into the dealership I talked to More about the issue I was having with my tire and Cecil stated it would be $25 to patch the tire if he could patch it as I stated to him it should’ve been done before so there shouldn’t be a charge he said I’m not going to fall out with you over a tire I’ll just patch it. To make a long story short I had to demand my truck I was kept in the dark until approximately 1:38 in the afternoon that my tire had a hole in the white wall of the tire which means I’m more than likely purchased a vehicle with a hole in the white wall. This place is horrible don’t waste your time or money here! More