Freedom Chevrolet Buick GMC

(V)ery (I)nsulting (P)eople They scheduled a "VIP Appointment" for me to see a vehicle I was ready to buy. Sent me the directions on how to get there and everything, saying they They scheduled a "VIP Appointment" for me to see a vehicle I was ready to buy. Sent me the directions on how to get there and everything, saying they would love to sell me the vehicle. The salesperson (who apparently doesn't send his own emails) had no idea what I was doing there and after a 7 minute search for the vehicle my wife and I were going to buy, he comes back and tells me that an employee just purchased it so we couldn't buy it... Why send me an email and tell me 10 minutes later that it's sold, obviously they work fast selling cars to employees and who cares about the customers they invite in... I think they need to rethink the VIP Appointment, I would have thought they would have been trying to take care of me so I would spend $40,000 on an automobile from them... Instead, I "get" to have my time wasted and I "get" to have a heated discussion with a salesperson who is trying to defend something that is completely out of his control from a customer that is trying to understand what "VIP" means in this case... Sorry Freedom, I'm writing about this horrible experience everywhere, it's too bad, I WAS buying that Yukon. More

Wonderful Morning wonderful service very helpful, and love the coffee and donuts on Saturday mornings. I gave up my camero for and Malibu and love it so much more room. wonderful service very helpful, and love the coffee and donuts on Saturday mornings. I gave up my camero for and Malibu and love it so much more room. More

No. 1 Customer Service Service advisor was very professional, courteous and kept me well informed throughout repair process. Although he was not my assigned advisor per the Service advisor was very professional, courteous and kept me well informed throughout repair process. Although he was not my assigned advisor per the appointment, he represented #1 in customer service. More

Very Attentive Staff My experience with Freedom has always been great the staff is always attentive from my salesman to service staff. When I bring my car in for service My experience with Freedom has always been great the staff is always attentive from my salesman to service staff. When I bring my car in for service I know it will be taken care of. More

Top Notch Quality Service The service was stupendous. The staff were professionals. The service for the automobile was completed in a timely manner and clean inside out. The q The service was stupendous. The staff were professionals. The service for the automobile was completed in a timely manner and clean inside out. The quality of service was topnotch. More

Great Guys All the staff that I encountered was extremely professional and most concerned about me asking questions bout any and all things.. Gee Gee was magnifi All the staff that I encountered was extremely professional and most concerned about me asking questions bout any and all things.. Gee Gee was magnificent on explaining all the gadgets in the car... Mr Michael Fry is the best I would definitely recommend more people to purchase with Freedom Cheverlot More

Amazing People We had an amazing experience on buying our new Truck , from Reggie the sales person to the Finance department and to the Service Department . Everyone We had an amazing experience on buying our new Truck , from Reggie the sales person to the Finance department and to the Service Department . Everyone was extremely NICE my Husband and I were completely satisfied. Thank you Freedom Chevrolet for making our purchase Very easy ! More

Oil Changed I went for an oil change. It was done in a timely manner. They forgot to put windshield wiper fluid in but when I told them they immediately put it in I went for an oil change. It was done in a timely manner. They forgot to put windshield wiper fluid in but when I told them they immediately put it in. Cleaned my car inside and out. I was well pleased. More

Satisfied Customer My experience was positive; the staff was great, especially my service advisor, Chris Hightower. He is very helpful, answers questions promptly and de My experience was positive; the staff was great, especially my service advisor, Chris Hightower. He is very helpful, answers questions promptly and demonstrates things that I don't understand about my car. I love the car and it's performance. Admiration from others lets me know that the car is desired greatly by others. I'm a satisfied customer. More

Quickest This was the quickest experience I've ever experience when it comes to car purchasing (4 hrs.) Josey was so nice and sweet. Ana was very helpful with This was the quickest experience I've ever experience when it comes to car purchasing (4 hrs.) Josey was so nice and sweet. Ana was very helpful with setting up my Bluetooth and assisting me with OnStar. People there was very nice and courteous More