Freedom Chevrolet Buick GMC

I had a very good experience with the people at Freedom. The service was good and my service advisor was very professional and courteous. I was informed about the status of my automobile when it was finishe The service was good and my service advisor was very professional and courteous. I was informed about the status of my automobile when it was finished. More

My 2022 Suburban has been to multiple dealerships to get an ongoing issue resolved. As I am currently on a 6mo wait list I reached out to Freedom and was put in touch with Mr. Kelton. I expressed to Mr. Kel an ongoing issue resolved. As I am currently on a 6mo wait list I reached out to Freedom and was put in touch with Mr. Kelton. I expressed to Mr. Kelton that this is our family vehicle so I cannot leave it without a loaner. He suggested I bring it by on a Saturday because that was first come first serve. They worked with me over the phone and getting the necessary paperwork filled out and kept in touch with me about picking up the vehicle and solutions if I didn’t make it. I really appreciated the communication. I picked up my vehicle and was assured the problem was fixed. My fingers are crossed because this has been a long process. As nice as they were I’m tired of dealing with this maintenance issue. However, I would absolutely reach out to Mr. Kelton if need be because I believe he is committed to making sure the issue is resolved no matter how many times it needs to be worked on. More

We were extremely satisfied with how responsive Kelton Malone was to our service needs on this visit. Malone was to our service needs on this visit. More

The tried to scam me into paying 15,000 more for a truck that was priced at 29,000 I gave 1 star because i couldn’t give them no stars. that was priced at 29,000 I gave 1 star because i couldn’t give them no stars. More

My recent service experience with Mr. Lee Craig was outstanding. He and the staff aimed to treat their customers fairly and equitably. Lee Craig was outstanding. He and the staff aimed to treat their customers fairly and equitably. More

I had a very pleasant experience on my recent visit to Freedom Chevrolet. My service advisor was prompt, courteous, and kept me informed of my vehicle progress in the maintenance process. Freedom Chevrolet. My service advisor was prompt, courteous, and kept me informed of my vehicle progress in the maintenance process. More

Had service (0il change & St. Inspection.) Got our in reasonable time! Friendly advisor, Adrian Hernandez. Inspection.) Got our in reasonable time! Friendly advisor, Adrian Hernandez. More

The absolute worst car buying experience in my life. A lot of tricks and deception in the sales process my opinion. Sales managers have a problem with being upfront with customers. They get if they can’ A lot of tricks and deception in the sales process my opinion. Sales managers have a problem with being upfront with customers. They get if they can’t make the sale. It has the appearance that they are trained to operate in this manner. Salesman not knowledgeable in the process. For God’s sake him didn’t even know what an APR was. I don’t buy for that reason. More

FALSE ADVERTISING! !! Do not waste your time especially with Belinda Eguia. They will lure you in with an email price and as soon as you get in the door raise it and te !! Do not waste your time especially with Belinda Eguia. They will lure you in with an email price and as soon as you get in the door raise it and tell you they'd be losing money if they honored it. Belinda Eguia emailed a price saying it was available, I drove from Fort Worth to south Dallas in rush hour traffic only for her to pawn me off on someone else never to face us again. To add insult to injury they lowballed my trade by $5k saying they use kbb poor condition even though my vehicle is pristine. This place is an absolutely a fraudulent joke, you've been warned. More

I traded my vehicle to Freedom Chevrolet Buick GMC two months ago, and they still haven't paid off my trade-in loan as agreed. This negligence has resulted in collection calls from my lender and damage to months ago, and they still haven't paid off my trade-in loan as agreed. This negligence has resulted in collection calls from my lender and damage to my credit score. My attempts to resolve this issue have been met with indifference. Phone calls to the dealership go nowhere - I'm repeatedly promised callbacks that never happen. When I visited in person, I was initially asked to wait 10 minutes, only to be completely forgotten. Upon following up at their office, I was rudely told they were busy with "other customers" and threatened that they wouldn't help me at all unless I went back to the waiting area. It's been two full months, my loan is now delinquent, and I have no idea when or if they plan to fulfill their obligation to pay off my trade-in. Their unprofessional conduct and failure to honor our agreement is completely unacceptable. I would strongly caution anyone considering doing business with this dealership. More