Fredy Kia

HORRIBLE customer service. Called and was put on hold for TWO HOURS. This dealership is a joke they will put out a promotion then screw you over as much as they can. Do not go t Called and was put on hold for TWO HOURS. This dealership is a joke they will put out a promotion then screw you over as much as they can. Do not go to this dealership not worth the time. More

Great Experience Megan was wonderful to work with! Even though we weren't able to make a deal, Victor Cruz (manager) was honest and fair! We definitely recommend this Megan was wonderful to work with! Even though we weren't able to make a deal, Victor Cruz (manager) was honest and fair! We definitely recommend this dealership! :) More

Lie on phone They called me and asked questions about my VIN and social security. Then they said you are qualified for a new vehicle with SAME or EQUAL amount of m They called me and asked questions about my VIN and social security. Then they said you are qualified for a new vehicle with SAME or EQUAL amount of minimum payment that you currently have. I unfortunately believed on them and became happy. I went there and wasted around 3 hours. They were offering much higher than my current minimum payment. I strongly recommend please don't waste valuable hours of your precious life. I have experienced same thing three times. More

I LOVE RAY WASHINGTON!!!!!! He is the best salesman ever. He is very patient, he is very easy to talk with , I had a wonderful experience with Ray Washington. He is the best salesman ever. He is very patient, he is very easy to talk with , I had a wonderful experience with Ray Washington. More

Great place to buy a car Friendly.. Helpful... Worked with what i had..Wouldn't buy from another dealership ever.. Love my car.. Best deal in town.All around great.. Thanks..t Friendly.. Helpful... Worked with what i had..Wouldn't buy from another dealership ever.. Love my car.. Best deal in town.All around great.. Thanks..thanks .. Thanks !!! More

Referral Run Around I purchased my car from AK he was OK. I was told about the Referral Program... So I refer my brother and sister who both purchased brand new Kia Optim I purchased my car from AK he was OK. I was told about the Referral Program... So I refer my brother and sister who both purchased brand new Kia Optima's on the same day. $200.00 easy I thought. . NO... I have called and called to try and resolve the issue when I was finally advised that I will not get my referral because the loss money in the deals made with my sister and brother. I am completely confused as to what this has to do with my referral. I have reported their false advertisement to the BBB as well as made a complaint with the Texas Attorney General. I plan on contacting Mr. Martins supervisor today as I was told Monday he would call me back. I will not let this go until Fredy Kia gives me the Referral or they are reprimanded for false representation. I hate when people yank my chain!!!! More

Awesome job Josh and Sam were there for us every step of the way. They helped us choose the right vehicle that would fit our needs and found us a bank to finance Josh and Sam were there for us every step of the way. They helped us choose the right vehicle that would fit our needs and found us a bank to finance us, (huge help). I didn't think we would have been able to drive away in a brand new car, but thanks to Josh and Sam, we did! Some places you cave to compromise price for service, but not at Fredy Kia. Awesome price. Awesome service. Awesome car. I will definitely be back for another when my daughter starts driving. More

WORST DEALER EVER This is by far the worst dealership I have been to and in existence. This place is full of xxxx. The people are very unprofessional and the manager wi This is by far the worst dealership I have been to and in existence. This place is full of xxxx. The people are very unprofessional and the manager will promise you his mother's life to get you to sign a car. This place is rotten and I have no idea why they even get business. More

Tberry06 The initial contact was much different than I had experienced before. I was in constant communication with my salesman William and his promptness in r The initial contact was much different than I had experienced before. I was in constant communication with my salesman William and his promptness in returning my phone calls or text messages. The process was more of a delight when I sat down with Charles in finance. He like William had a pleasant attitude and that made me feel at ease. It would be a pleasure to recommend Fredy Kia to my friends and family for their next car buying experience. More