
Fredy Kia
Houston, TX
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CON ARTIST RATS. The most underhanded car dealership I've ever been to in 20+ years of buying cars. These people are out to sell you lemons while trying to rob you and The most underhanded car dealership I've ever been to in 20+ years of buying cars. These people are out to sell you lemons while trying to rob you and put you in debt.. Stay far away. The reviews here are inflated. Check their Yelp for their TRUE 1 STAR RATING OUT OF 5. More
Never go there! If I could rate this place 0 i would! I was going in to purchase a Car and they told me I was approved and let me go home with the car and called me t If I could rate this place 0 i would! I was going in to purchase a Car and they told me I was approved and let me go home with the car and called me the next day that they needed more paperwork and I went 5 days straight In a row, every day they told me I was approved made me put insurance in the car and then the following day I go they tell me I wasn’t approved for the car!!!! And they try to sell me another car I had NO interest on almost forcing me to sign!!! Worse place ever!! More
Excellent service k-man and Dwayne I received excellent service here at Fredy Kia, and I would recommend anyone in the market for a new vehicle to them. Ask for Dwyane Daniels I received excellent service here at Fredy Kia, and I would recommend anyone in the market for a new vehicle to them. Ask for Dwyane Daniels More
Happy Customer They are very kind, always helping the best, I am very happy with the help of Mr. Garret and Spencer, I recommend them. I am a happy customer😃 They are very kind, always helping the best, I am very happy with the help of Mr. Garret and Spencer, I recommend them. I am a happy customer😃 More
Klunkers for sale Went in to get a car for my mother, I was sold a klunker that broken down 1.5 later. And I was told I should have bought a new car from management! Went in to get a car for my mother, I was sold a klunker that broken down 1.5 later. And I was told I should have bought a new car from management! More
Fredy Kia Bullies their customers!!!! WOW! Reading the reviews on Fredy Kia, I can now understand why I was also treated so poorly! Adding the 'extended warranty' was the same crap they pu WOW! Reading the reviews on Fredy Kia, I can now understand why I was also treated so poorly! Adding the 'extended warranty' was the same crap they pulled on me.....except the finance person, Joel, actually insisted it was non-negotiable and I didn't have a choice. I was a single woman purchasing a vehicle, and was bullied by this dealership in several ways!! If you are looking to purchase a new vehicle, STAY AWAY FROM FREDY KIA !!! More
Never would recommend Fredy Kia Once they sell u a car they don't want to hear from u again. The only extension that answers the phone is sales. Service dept. Is horrible, rude & unc Once they sell u a car they don't want to hear from u again. The only extension that answers the phone is sales. Service dept. Is horrible, rude & unconcerned reps. They act like u are bothering them. Never tries to understand or accomadate your needs. I would buy another Kia but never from Fredy. They have a huge turn around of sales people. I get the impression morale is very low at Fredy. Poor management. Stay away from Fredy. More
Terrible customer service Was lied to by multiple people, drove 3 hours for nothing just to have a rude sales rep turn us down after an application was sent in and everything. Was lied to by multiple people, drove 3 hours for nothing just to have a rude sales rep turn us down after an application was sent in and everything. They also ran my credit 3 times! More
Exceptional Service I recently purchased a Kia Sorento and am very pleased with all the staff that were involved in making that happen. They were professional, knowledge I recently purchased a Kia Sorento and am very pleased with all the staff that were involved in making that happen. They were professional, knowledgeable, and courteous from start to finish. I think that I received a great deal in light of where we had searched before. I knew what I wanted and the process of making and closing the deal was flawless. Thank you all Fredy Kia staff who were there to make me a very happy and relieved new car buyer. More
Salesmen lie to your face Multiple salesmen said free oil changes come with purchasing a new car. They specifically said that you do not have to have every service done at the Multiple salesmen said free oil changes come with purchasing a new car. They specifically said that you do not have to have every service done at the dealership, that the oil changes will still be free. We went in for one of our oil changes and the service department said we had to get a $200 transmission service (fluid change) in order to get the free oil change. They had booklets and documents that clearly state EVERY service has to be done at the dealership in order to qualify for the free oil changes. The service department was just as frustrated as we were because they deal with this constantly. When we went to talk to the sales department, they denied everything. The sales managers used the excuse of having a high turnover rate for salesmen and that they were uninformed. The sales managers contradicted everything the service department said, but had nothing to back it up, no documents or paperwork. They also used the excuse that at the end of 2016 they redid all of their service packages, but everything they said still contradicted the service department. I was trying to come up with a solution where everyone would be happy, but the sales managers were extremely rude, unhelpful, made excuses, and blamed everyone else. I truly do feel sorry for the service department. They are very organized and helpful, but can not provide the type of free services that the salesmen are using to help sell vehicles. I would not recommend anybody using this dealer. More