
Fredy Kia
Houston, TX
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They use fake advertising. Just wasted 2 hours. Don’t bother. They will offer anything to get you in the door and then say that it wasn’t a third party Facebook thing. bother. They will offer anything to get you in the door and then say that it wasn’t a third party Facebook thing. More
The salesperson Brandon wasted my time after calling the day before & telling him specifically 3 times of what I wanted & the amount I could not go over. He shows me older models with cigarette holes in the day before & telling him specifically 3 times of what I wanted & the amount I could not go over. He shows me older models with cigarette holes in the seat & the newer vehicles were $10,000 over what I told him I wanted to spend. This is why car salesman have bad reps. If u go to this lot it is because u didn’t read this first. More
I bought a used car from them back in April of this years. Only had it for only two month they came me a 3 month power train warranty on the vehicle. I brought it in to get service. I was told they cou years. Only had it for only two month they came me a 3 month power train warranty on the vehicle. I brought it in to get service. I was told they couldn't find my paperwork on the purchase. So I had to wait for the financial company to pick up the vehicle from the first one I had before because they forge my signature on a document that made me lose my first financial company and then they kept on running my credit to fine a new company to take the purchase which remind you I already had in my possession at the time. At this point I was upset and mad as xxxx because my check engine was on and I kept getting a code P0011 which is the intake cramshaft sensor. To make the story short don't buy I used car from them because the warranty on the vehicle they give you they don't honor it. Especial when one the parts department say we don't have to tool to diagnostics your vehicle. Now I have to fine someone to fix the vehicle and pay the note on a not running vehicle. All you will heard from them we will call you back on it . After that they don't call you back at all. But the salesperson Mario was great. It your financial department that was suppose to call me back. Because they had to update my paperwork with another financial company. I just had a horrible experience and will not go back to them at all. More
Very good experience I cannot say enough good words. My sales person Randy Jackson was super, honest & trustworthy. The manager worked with me so so well. I got a deal that could not have been better. Than sales person Randy Jackson was super, honest & trustworthy. The manager worked with me so so well. I got a deal that could not have been better. Thank you both for making me a happy customer Glenn Owens More
Wonderful Dealership With NO Pressure. The Salesman Stuck To His Word Of Having Low Down Payment && Low Monthly Payments. THANK YOU GUYS FOR MY NEW CAR 😊 To His Word Of Having Low Down Payment && Low Monthly Payments. THANK YOU GUYS FOR MY NEW CAR 😊 More
Wonderful Sales Lady Sue! We came here to purchase a truck that would meet our needs. We only had 1000.00 for downpayment which wasn't enough to satisfy the lender. Sue and oth We came here to purchase a truck that would meet our needs. We only had 1000.00 for downpayment which wasn't enough to satisfy the lender. Sue and others worked very hard to make this deal happen for us and they did it. I received several calls and texts from them during the process so that we were always informed of what was happening. I appreciate the customer service and the great truck that we were able to purchase. More
Leslie OMG!!!! Best time purchasing a vehicle ever. Leslie was awesome. I'm recommending her to all my friends. I didn't spend all day at the dealership, OMG!!!! Best time purchasing a vehicle ever. Leslie was awesome. I'm recommending her to all my friends. I didn't spend all day at the dealership, I didn't hear a pack of lies. Just pure honest. LESLIE you ROCK!!!! More
Great service, Mr. Mohammad was very helpful and friendly. It was a great experience and we bought two cars from Fredy kia and we worked with Mr. Mohammad. friendly. It was a great experience and we bought two cars from Fredy kia and we worked with Mr. Mohammad. More
Horrible Service!The service writer and manager lie in Horrible Service! The service writer and manager lie in what seems like an effort to avoid warranty work when KIA’s are sold in large part based on t Horrible Service! The service writer and manager lie in what seems like an effort to avoid warranty work when KIA’s are sold in large part based on the warranty. They also don’t meet promised schedules, don’t keep the customer promptly informed about status and they constantly try to up sell unnecessary high mark up services. They don’t seem to want My current or future service or sales business. More