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Fredy Kia

Houston, TX

4.9
600 Reviews

11711 Gulf Fwy

Houston, TX

77034

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Showing 600 reviews

March 03, 2025

Customer service with people was good, but communication regarding service was not good. Elizabeth in service was very helpful. More

by Noahknows2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Elizabeth
February 25, 2025

Jay was outstanding and knowledgeable from beginning to end. He was honest, helpful and kind. More

by lauragarza252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
February 22, 2025

My calls were answered promptly and I was given an estimate up front as to how much to anticipate More

by Cebashorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
February 21, 2025

I purchased a beautiful vehicle but the experience was horrible. They promised services that I never received. They even kept my very own personal license plates. I will never buy a vehicle here again. More

by christi_psmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emil Parker
February 02, 2025

It was a great experience, first time at this dealership. Great service and employees I saw were very helpful More

by martinezyolanda031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 01, 2025

It’s always a good experience getting my car serviced when I take my car to the dealership. More

by Nelly Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
January 31, 2025

my service advisor Liz was great thru the whole process. Very professional and helpful with everything I needed More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
January 30, 2025

The service department was excellent. All my car service needed were completed . I do not have any complaints. More

by Nelly Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
January 26, 2025

Good Customer Service, very helpful and respectful. Thank You for the time and effort while waiting. More

by Belinda Shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Perez
January 26, 2025

It was fast and good service really nice and good service great deal everyone was very nice sure will come back More

by Martha vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Romero
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