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Freds Executive Auto

Woodbridge, VA

4.7
315 Reviews

14538 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 315 reviews

December 28, 2017

Great customer services I went to trade in my car for a vehicle they were selling and from the moment I walked in they welcomed me and made sure I knew I was going o be tak More

by NadiaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 31, 2017

Amazing!! I walked into Fred's a couple months ago, wanting to buy an Audi. However, my family walked out with a Mercedes, BMW, and Audi. From the minute you wa More

by Summer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Magie Abba
July 31, 2017

Disappointed I got a 2014 honda civic with only 36,000 miles for $16,000 back this winter. When summer arrived i learned that A/C was broken and they didn't do any More

by Disappointed
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Manager, Magie Abba
July 20, 2017

Great Service & Honesty Two months ago, I purchased a beautiful truck with 50k miles. A month later I learned from Ted Britt Ford I needed a new engine. Right at this same More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Abbasi, Tony, Tom and Dean.
July 12, 2017

Best dealership in va My experience at Fred's executive auto was a great I got a 2015 S550 Mercedes mike was my sales man he is a very helpful. And they have a wonderful st More

by Mh2321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike,Oliver and tony
June 26, 2017

Quick and easy Emailed the company about a car and got a response a few hours later/ Was then contacted by phone to gather all of my information so that I wouldn't h More

by steezyteezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lia
June 23, 2017

Sanders Vehicle Purchase JUN 2017 This is the second car I have purchased from Fred's in 6 years. I must say that Toney and the staff each time were top notch in my car buying experie More

by GSanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toney
June 23, 2017

Incredible cars and employees Can't say enough kind words about the people at this dealer. Every employee I had the pleasure of dealing with was kind, personable and helpful. The s More

by ZoomZoomHokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deen, Magie Abba
May 12, 2017

Dealership sold car with problems Please avoid buying a car from this dealership. We bought a used 2013 Honda Civic. While buying the owner of the dealership was very friendly & told u More

by NATIYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shams, Ksim
Jun 06, 2017 -

Freds Executive Auto responded

Thank you for understanding us per our phone conversation we offer you, if you're not happy with your purchase we will offer you to refund all the money of the purchase. At the time of the purchase we offer you extended warranty but you declined a warranty, we reviewed our paperwork at the time of the purchase nothing was promised that we were going to take care of the car. When you called after 40days of purchase we still offer you to take it to our contractor auto shop for repairs at a discounted rate. We strongly advice our customers if they buy the vehicle AS IS and it has any issues after 30days of purchase (as long as they still own the vehicle) they can use our discount at our contractor auto shop. In future if you have any issues with the vehicle don't estimate to calls and will use our discount at our contractor auto shop, you will pay approximately 50% less the actual price.

March 23, 2017

Never Again Poor customer service with the tag and title people. Tags took much too long to get to us, so much so that they expired. Had to take off a day from wo More

by beltway07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know persons name
Apr 11, 2017 -

Freds Executive Auto responded

Thank you for your feed back, We appreciate your buissness, We checked our records it shows everything as far as your MVA paperwork has been completed , We are working with our staff to make the tag and title department more efficient, if you have any other concerns please feel free to contact me #703 362 0500 i will personally will take care of your concerns.

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