Freds Executive Auto | Page 15

Best dealer in the area. This is by far the best dealer I have ever visited. The staff was great they treated me like family. The vehicles are exotic, well taken care of and r This is by far the best dealer I have ever visited. The staff was great they treated me like family. The vehicles are exotic, well taken care of and reasonal prices. This is my new dealer for all my vehicles to come. More

Exceptional customer service!!! I was BEYOND pleased with the entire staff here at Fred’s! They took care of me like it was my family. I was upside down on my car and worked with me I was BEYOND pleased with the entire staff here at Fred’s! They took care of me like it was my family. I was upside down on my car and worked with me at every angle possible until I was pleased. Seriously, I am no longer going to any other dealership but this one!!!!!! Thanks FRED! I love you guys! Mashal More

Professional! Special thanks to Logan, for his outstanding customer service at their location in Arlington. I truly recommend anyone looking for a car to go here Th Special thanks to Logan, for his outstanding customer service at their location in Arlington. I truly recommend anyone looking for a car to go here This the place to get it ! knowledgeable staff, Great Price, Easy process. No doubt this is why they have developed such a loyal customer base.. Shout out to Freds ! #1 More

Excellent I had a wonderful experience at Fred’s executive auto. I was impressed by Tony Sousa’s expertise, patience and professionalism. They have a variety of I had a wonderful experience at Fred’s executive auto. I was impressed by Tony Sousa’s expertise, patience and professionalism. They have a variety of used cars to choose from and helped me find my dream car based on my budget. I would definitely refer my family and friends to them. More

Best Cars even better prices! Outstanding service they have exceeded my expectations. They have a amazing new location in Arlington where I bought my vehicle. Let me just say The s Outstanding service they have exceeded my expectations. They have a amazing new location in Arlington where I bought my vehicle. Let me just say The staff acted with the highest amount of professionalism. The hospitality was even better! I was shocked. They really made sure I understood everything and helped me view my options with the best rates for me, and my new 2017 BMW. Thanks for the new Whip and honesty!.. I highly recommend everyone to go here if you are reading this. Can't Get any Better !! More

Best dealer ship Great experience! To be honest, I am generally skeptical of used car dealerships, and didn't know what to expect. I walked into Fred's a couple months Great experience! To be honest, I am generally skeptical of used car dealerships, and didn't know what to expect. I walked into Fred's a couple months ago, wanting to buy an Audi. However, my family walked out with a Mercedes, BMW, and Audi. From the minute you walk in, you are well taken care of. We were truly impressed with the team's knowledge, customer service, and helpfulness. More

Satisfied Customer Listen, buying a car is never easy, especially for a car that is rarely available at a used dealership. I just so happen to be searching for a car for Listen, buying a car is never easy, especially for a car that is rarely available at a used dealership. I just so happen to be searching for a car for my boyfriend and have been unsuccessfu due to the cars being sold quickly. I was on Truecar and seen a 2015 Dodge Challenger. I got my truecar certificate and within 1 hour I had Lia contact me asking when I could view the vehicle. Good thing their office closes at 8pm. My boyfriend and I arrived a little after 6 and I had him go outside and look at the car and he went on for a test drive. I worked with Lia on the financing and the other team members. I was approved on the spot but didnt want to take the car that day as it was a surprise for my boyfriend. They helped me keep him outside while I signed the paperwork. We had to tell him I was denied so our plan would work and have hime think he wasnt getting a car. Since it was going to be a birthday present they promised me a cake and a big bow on the car when I came to pick up the car. On Saturday as promised we surprised him with a cake and the car. The red bow wouldve been nice but everything came out just perfect. Fred's is company that has family roots. They treated us as such and it was a great experience from beginning to end. I know believe we have a long lasting relationship and I would recommend them to anyone. The staff was so friendly and funny. We were not pressured to buy anything. It was a true car buying experience. More

Great Service I just got a 2015 Dodge Challenger from Fred's Executive Auto for my birthday as a gift from my girlfriend and I would like to say the staff was frie I just got a 2015 Dodge Challenger from Fred's Executive Auto for my birthday as a gift from my girlfriend and I would like to say the staff was friendly, they went above and beyond to make my moment a memorable moment , and I would definitely advise and recommend it to anyone who is looking to buy a vehicle. Excellent service and and very Welcoming. More

BEST SERVICE AT FREDS! Bought a Mercedes from Freds not long ago and it was the BEST experience I've ever had regarding deals and customer service; the crew makes you feel a Bought a Mercedes from Freds not long ago and it was the BEST experience I've ever had regarding deals and customer service; the crew makes you feel at home throughout the whole process! And I can guarantee that you'll find the best deals over here, they really exceed all your expectations from a car dealership. Shoutout to Mahtab for her great service and friendliness! More

Sold ma a van that had been submerged in water DO NOT PURCHASE A VEHICLE FROM THIS COMPANY!! As Regimental Sergeant major of the old Guard, I wanted to purchase a Van to take my family on vacation DO NOT PURCHASE A VEHICLE FROM THIS COMPANY!! As Regimental Sergeant major of the old Guard, I wanted to purchase a Van to take my family on vacation before having to move to Japan as their new Command Sergeant Major. I PURCHASED a 2013 Town and Country Van from Fred’s Executive Auto on 7/25/2018 in VA. After only 10 Days (Saturday 8/4/2018), my family and I were stranded, due to the vehicle breaking down. The repair shop informed me that the van needed a new transmission on 7/6/2018 He also said the van had been submerged in water. If I knew the van had been submerged in water, I would have never purchased it. That was NEVER disclosed to me. I contacted Fred’s auto and spoke to Tony. His response was that he bought it at auction, and this has nothing to do with him after selling it to me. He told me to call his personal connection Patrick, at the warranty company. I called Patrick repeatedly at the number he gave me. No one ever answered. I called Tony back, and informed him that I had to get a rental van, and me and my family are stuck in North Carolina, because he sold me a van that had been submerged in water. He said he would get the warranty company to take care of this as soon as possible, I goggle- searched the 1-800 number and got in touch with the warranty company on 14 Aug, They were only covering $1100. To replace the transmission would be $4,500.00. So, at this point my family and I have been stranded in N.C. For 10 days, incurring about $2,100, in rental vans and hotels. I called Tony back at Fred’s Executive Auto and left a message with another employee for him to call me. Tony called me the next day and told me out of the kindness of the company’s heart, they will give us a $1,000.00 to go towards the fixing of the vehicle. That was not the answer I wanted to hear, considering his company never disclosed to me that the van had been submerged in water. If I knew that, I wouldn't have purchased it. THIS undisclosed fact is the reason the transmission needed to be replaced. my family is stranded and will be paying about $4,500.00 on top of the $15,000 we bought the vehicle for, with a $1,500 down payment. Tony had the nerve to say, if I get the vehicle towed to his shop in VA. from New Bern NC using my own money, his shop will fix the trans for $2,500.00. I will save $1,500 on the transmission but it will cost me $1,000.00 to ship it, still leaving me without a vehicle to drive, and $2100 in van rental cost I had already incurred. I told Tony that none of this is an acceptable solution, AND THAT HE NEEDED TO COME GET HIS VEHICLE, AND GIVE ME MY MONEY BACK UNDER THE LEMON LAW. HE said that used car dealers are not governed under the lemon law in the state of Virginia. He then told me he was done with this entire situation. FRED’S EXECUTIVE AUTO SOLD ME A LEMON!!! COSTING ME THOUSANDS OF DOLLARS AND PUTTING MY FAMILY THROUGH EXTREME DISTRESS! THIS issue WAS CAUSED BY FRED’S EXECUTIVE AUTO’S ARROGANCE AND DISHONEST PRACTICES OF SELLING UNFIT VEHICLES. These people are crooks and have left me and my family stranded!!! Do not trust them! More