Freds Executive Auto

Caveat Emptor! In late August 2025, my wife purchased a 2017 Hyundai Azera from Fred's Executive Auto. I was not able to inspect the car because I away on a busi In late August 2025, my wife purchased a 2017 Hyundai Azera from Fred's Executive Auto. I was not able to inspect the car because I away on a business trip, but my wife assured me that the car--which had body damage, poor paint, and some required maintenance--would be taken care of by the dealership prior to purchase. In hindsight, we never should have trusted the car, nor the dealership, for multiple reasons. -- The problems began when the body work took longer than expected; the car's delivery took several days longer than expected. I give grace to the dealership because they outsourced the bumper repair. -- When I first took a look at the car the evening my wife picked it up, I noticed immediate concerns: several lug nuts were missing from multiple tires, the "low tire pressure" light was on, the car had very clearly NOT been detailed despite promises to the contrary, and we were not able to gain access to the glove compartment because the key provided by Fred's was not the original. All of these small details add up, and point to a general lack of pride in the produce they are delivering. -- The next morning when I had better light, I took a closer look under the hood, I immediately saw more worrying issues. The air filter in the car was incredibly dark and dirt-covered...it had clearly not been changed in months or years. I can't say that the dealership misled us on this, but what an easy addition to be able to add on to the (supposed) oil change that they said was completed. -- Here's the major problem: when I checked the dipstick, the oil was BLACK. Like, "diesel truck" black. Now, Fred's had paperwork that showed that a shop had changed the oil and filter, but I was immediately doubtful. I pulled the oil filter, and it was IMMEDIATELY clear that not only was the filter not new, but it probably hadn't been changed in tens of thousands of mile, if ever (see picture). I have NEVER seen a filter in such condition, and a reputable repair shop that I trust immediately indicated that the oil probably had never been changed in the car. The shop strongly encouraged me to pursue returning the car and/or legal action because the long-term viability of an engine as poorly treated as this was dubious at best. We have since changed the oil multiple times in an effort to try and triage the damage done, but obviously no one knows what kind of time bomb Fred's Executive Auto may have sold my wife. -- When I reached out to the salesperson who sold my wife the car and explained the issue (including pictures and videos of the oil filter issue), I was only offered the reimbursement for the new oil and filter. Multiple calls and emails to the dealership were either dismissed, passed to different voicemail boxes, or ignored in the case of emails sent to multiple addresses from the dealership website or the few individuals who actually responded to my calls. -- Finally, the dealership did not divulge that the car would not be registered for the full year we paid for because it had not yet passed an emissions inspection. When I asked someone from the dealership why they didn't take care of it before giving us the car, the individual said they were not obligated to. Fortunately, the car passed the inspection (which we had to pay for), and the DMV subsequently sent us the registration. In summary: I fully believe that the dealership cuts multiple corners on auction-purchased cars to make as many quick sales as possible. I don't fault them for pursuing a profit, but in this case they sold an inferior product to someone who didn't know any better. On that front, I would STRONGLY discourage anyone who cannot closely examine a car for telltale problems such as this one--especially women like my wife, who very much felt taken advantage of in the aftermath of the sale--so they can avoid our experience.  More

I drove all the way from Maine, and after bad experiences at dealerships in New York, New Jersey, and other dealerships in Virginia, I was fortunate to find the blessing that is Fred’s Executive Auto. From t at dealerships in New York, New Jersey, and other dealerships in Virginia, I was fortunate to find the blessing that is Fred’s Executive Auto. From the initial moment of working with Mike, and going through the buying process, everyone was transparent and hardworking to help me get into the car I wanted. Fred’s Executive Auto will restore your faith in a genuine used car dealership experience. Mr Q does business the right way, and you can trust he will treat you with respect and do whatever he can for you! I wasn’t sure if a deal was going to be possible, but Mr Q made sure everything was taken care of and all my needs were met. He went above and beyond anything I could’ve asked. Thank you Mr Q for everything! More

I bought a car a couple years ago, Came back today to purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back purchase another one. Truly a honorable dealership the first car i bought did not give me any issues and I loved the deal I got that’s why I am back today they treated me like family and took very good care of me. More

I highly recommend freds executive auto for your car shopping. My brother bought a car from here and him and his family have been customers here for over 10 years! I was shopping for a car for about 3 m shopping. My brother bought a car from here and him and his family have been customers here for over 10 years! I was shopping for a car for about 3 months with no luck, finding the right car was difficult but my brother recommend for me to come to friends. When I called and spoke to the manager I knew I was going to buy my car here by how welcoming and helpful these people were. It took them less then a week to find the car I wanted. Thanks fred and to the owner. If I could've found this place earlier it wouldn't made it way easier for me! More

was recommended by family and friends to buy a car from this dealership, and now I understand why. Due to personal and financial hardships, I wasn’t able to purchase a car right away. Despite that, they ge this dealership, and now I understand why. Due to personal and financial hardships, I wasn’t able to purchase a car right away. Despite that, they generously provided me with a loaner vehicle at no charge, which was a huge relief during a very difficult time. Their kindness and understanding meant the world to me. On top of that, they even made a donation to the Buddy Walk organization. Their compassion and community support truly set them apart. I'm beyond grateful. More

I came in tryna get a good deal on benz they helped me thru the experience without feeling rushed and without anyone tryna sell me on something I found the family atmosphere peaceful and helpful with ever thru the experience without feeling rushed and without anyone tryna sell me on something I found the family atmosphere peaceful and helpful with everything I needed. And a big thank you to the owner Mr Q, and Mr Logan and Lien who helped me get a new car for my wife and Mr Q personally gave me his number to help me get thru everything smoothly I recommend them 10 out of 10 for people who need trusted cars an service More

I am a retired federal government. I have bought many cars in the past. I got recommended by a family member and friends. I am satisfied with the transaction with the car price, especi I have bought many cars in the past. I got recommended by a family member and friends. I am satisfied with the transaction with the car price, especially with the sales person and their team. I will recommend everyone to come here! Give them the chance. They deserve all the chance & they won’t let you down. Thank you to the whole freds staff ! More

I visited Fred’s back in November and was seriously considering a car. I was impressed by both the quality of the vehicles and the outstanding service. Unfortunately, I couldn’t afford it at the time a considering a car. I was impressed by both the quality of the vehicles and the outstanding service. Unfortunately, I couldn’t afford it at the time and ended up purchasing a high-mileage car elsewhere, despite being advised against it. As predicted, I’ve been having numerous issues with that vehicle. Looking back, I truly wish I had listened and gone with Fred’s from the start. Mr. Q was willing to work with me then, and even now despite my situation-he’s still offering his help and support. I’m incredibly grateful and hopeful for a better outcome this time around. More

Had an amazing experience at this dealership! My dad and I just bought a car from here, and I have to say, the customer service was on a different level. The manager, Mr. Q, was hands-on and supe My dad and I just bought a car from here, and I have to say, the customer service was on a different level. The manager, Mr. Q, was hands-on and super involved. He was helping four other customers at the same time but still made us feel like a priority. You could tell he genuinely cared. I overheard him saying, loud and clear, to everyone that if anything ever happens to their car and they end up needing a mechanic, just bring the car back to the dealership and he’ll personally help reduce the cost. That kind of reassurance is rare, and it really builds trust. On top of that, he was offering real discounts, not just sales talk. The whole team was friendly, transparent, and made the entire process stress-free. It’s the first time I’ve ever left a dealership feeling this confident and taken care of. Highly recommend this place to anyone looking for a dealership that actually stands behind their word. More

12 years ago I purchased a Mercedes-Benz GL 450 I am so happy with this car that I brought my daughter today to purchase her first car. I will recommend every person come to Fred executive Auto and you wil happy with this car that I brought my daughter today to purchase her first car. I will recommend every person come to Fred executive Auto and you will be satisfied with your purchase. They give my daughter a car they gave for two days to drive around see if she likes it if she’s satisfied with everything she satisfied Then she can purchase the car I cannot a Be happier than this thank you, Mikey More