Frederick Ford

GREAT EXPERIENCE It is rare that a car buying experience can be described as fun or even painless. Mike and Jim really worked hard to put me in my desired car. They we It is rare that a car buying experience can be described as fun or even painless. Mike and Jim really worked hard to put me in my desired car. They were so good that my wife got one also! More

Friendly people, no pressure. Sean was very friendly and thorough. He knew or found out every thing we asked. The vehicle was in excellent condition except for a dent and scrape on Sean was very friendly and thorough. He knew or found out every thing we asked. The vehicle was in excellent condition except for a dent and scrape on the driver's door that they said they couldn't fix. More

Fast service I was able to tell Aimee what I wanted and she found it for me and got it to their dealership ASAP so I could look at it. We discussed where we needed I was able to tell Aimee what I wanted and she found it for me and got it to their dealership ASAP so I could look at it. We discussed where we needed to be payment wise and Mark got the job done quick. We were in and out in about 2 1/2 hours. We have been dealing with Frederick Ford since 2013 and look forward to more deals in the future. More

Awesome Whenever we have a need Frederick is there to help us. Friendly, professional and mark and aimed were great. Service staff is also great. 5 stars Whenever we have a need Frederick is there to help us. Friendly, professional and mark and aimed were great. Service staff is also great. 5 stars don't know what elseems to say everyone was great. More

Pleasant experience We had a knowledgeable and helpful salesman in Jimmy. The whole experience went smoothly and without any issues. Would recommend Frederick Ford and We had a knowledgeable and helpful salesman in Jimmy. The whole experience went smoothly and without any issues. Would recommend Frederick Ford and our sales person Jimmy. We feel we got a good deal on our vehicle More

Very good experience with salesman Ray I was very pleased with the buying experience with Ray and the sales manager. However I was not pleased with business manager and his attitude. I was very pleased with the buying experience with Ray and the sales manager. However I was not pleased with business manager and his attitude. More

Very enjoyable purchase of used F150 Lariat Had an outstanding experience at Frederick. Aimee Bradley is a true professional. Would highly recommend both Frederick and Aimee to anyone searching Had an outstanding experience at Frederick. Aimee Bradley is a true professional. Would highly recommend both Frederick and Aimee to anyone searching for a fair and honest deal More

Avoid at all costs Most people hate the car buying process because of places like this. The building itself is old and dated, with neon, chalk writing on the windows Most people hate the car buying process because of places like this. The building itself is old and dated, with neon, chalk writing on the windows and the salesmen's desks and chairs are something straight out of middle school. The only part of this building that isn't circa 1985 is the key lock box. As bad as the building is, the staff is worse. From getting accosted by salesmen 3 steps from your car, to the constant ongoing phone calls with "special deal", this place is full of the annoying clichés. They don't even put prices or stickers on the used cars, so that you have to haggle with a salesman to find out if the car is even in your price range. The sales manager, Mark, had me drive 45 minutes to the store, promising me the greatest deal ever on a truck that I had found at a different Hertrichs dealership. His great deal turned out to be $0 off the sticker price. Obviously, a potential customers time means nothing to him. Do yourself a favor, go to a different dealership. This place is an embarrassment to the Hertrich's name. More

very good I have had a good experience with working with him on getting a car three times. He works with the information that you give him on payments, down pa I have had a good experience with working with him on getting a car three times. He works with the information that you give him on payments, down payments and other issues. He is a very good salesman. More

Excellent service, good offer and excellent salesman ( Gino) Pleased with the experience, not always the case at some dealerships.. Salesman was very attentive and extremely polite. He kmew his job quite well Pleased with the experience, not always the case at some dealerships.. Salesman was very attentive and extremely polite. He kmew his job quite well and made us feel at ease. More