Frederick Ford
Seaford, DE
Filter Reviews by Keyword
By Type
Showing 377 reviews
2019 Ford Escape Titanium Purchase Great experience. Ray, the salesperson, was very professional and knowledgeable. He obviously knew and was able to communicate in understandable ter Great experience. Ray, the salesperson, was very professional and knowledgeable. He obviously knew and was able to communicate in understandable terms all the features of the car we were interested in buying. We were also introduced to the service manager, Bonnie. The service area was clean and neat and Bonnie made you feel welcome immediately. In addition, Frederick Ford offered a good deal on our purchase including a very fair price for our trade-in. Bottom line, everyone we met at the dealership was courteous, upbeat and seemed to enjoy working at Frederick. Overall, a very positive experience. More
Highly Recommend Luisa and Mark were great to work with for my Expedition purchase. No hard sell and very upfront when asked questions. Excellent communication and str Luisa and Mark were great to work with for my Expedition purchase. No hard sell and very upfront when asked questions. Excellent communication and straightforward in negotiations with no surprises. Highly recommend. More
Thank you Louisa and Charlie Both my salesperson and the manager at Frederick Ford exceeded All my expectations. I was a difficult sell as I wasn't sure of exactly what I wanted a Both my salesperson and the manager at Frederick Ford exceeded All my expectations. I was a difficult sell as I wasn't sure of exactly what I wanted and I research everything before I purchase. Louisa my salesperson and Charlie the sales manager were unbelievably patient with all my questions and machinations. I went back and forth between buying a 2019 , waiting for a 2020 or buying used. I was provided with all the details facts and figures I needed to make an educated purchase. I have nothing but good to say and would certainly recommend purchasing your next vehicle from these folks at Frederick Ford. More
Excellent Buying Experience Luisa was great to work with for my truck purchase. No hard sell and very upfront when asked questions. Mark was also excellent with communication and Luisa was great to work with for my truck purchase. No hard sell and very upfront when asked questions. Mark was also excellent with communication and straightforward in negotiations with no surprises. Definitely not what most folks would call a typical buying experiece for a used vehicle. Loving my F-150 plus we now have two new friends! More
Excellent Sales experience Andrew and Mark were awesome with the quick information that we inquired about. We just bought our 2nd truck from them in two years. There are quick a Andrew and Mark were awesome with the quick information that we inquired about. We just bought our 2nd truck from them in two years. There are quick answers and prices given. Little to no haggling on the price. We highly recommend Frederick Ford to anyone. Thank you for the excellent customer service. Easiest deals we have ever had. The lady that always getting the financing done is efficient and always awesome too. Five Stars ?? More
Frederick Ford Took care care of me in buying a Ford Mustang GT very quick and responsive to my needs! Got me in the car I wanted to buy! Very happy Took care care of me in buying a Ford Mustang GT very quick and responsive to my needs! Got me in the car I wanted to buy! Very happy More
Aimee Bradley! Due to unfortunate circumstances, I was able to deal with Frederick Ford twice - within a month! I decided to return to Frederick Ford and to see Aime Due to unfortunate circumstances, I was able to deal with Frederick Ford twice - within a month! I decided to return to Frederick Ford and to see Aimee Bradley based on my prior experience with them. Mark, the Manager, is a good man to conduct business with. All staff are friendly and knowledgeable. More
short and to the point, min hassle andrew did a great job, Mark was also good getting everything set up , honored the price quoted over phone , no hidden extras or promises that did not andrew did a great job, Mark was also good getting everything set up , honored the price quoted over phone , no hidden extras or promises that did not occur More
Beyond Helpful Mark and Louisa were more than helpful. They did more for us than we could possibly ask a car dealership to do. We were in and out in an appropriate Mark and Louisa were more than helpful. They did more for us than we could possibly ask a car dealership to do. We were in and out in an appropriate amount of time and the dealership even returned.a rental car for us to a location 25 miles away.. Above and beyond. More
Great service Great staff very helpful people all around fast service. Answered any question I had about anything. Very quick figuring out the financing and getting Great staff very helpful people all around fast service. Answered any question I had about anything. Very quick figuring out the financing and getting the truck ready to go. Highly recommend visiting them for your next new or used vehicle More