Frederick Ford

I visited the dealership to look at the size of the cab on the F-150. I was going to settle for an XLT however after driving the Lariat Ecoboost I changed my mind. The salesman was very diligent on getting on the F-150. I was going to settle for an XLT however after driving the Lariat Ecoboost I changed my mind. The salesman was very diligent on getting the price and payments where I wanted them to be. I left the dealership a couple of times however the salesman would not let go and kept working on the deal. I was contacted a couple of times a day for several days to let me know he was still working on it and was not going to give up. More

When I was in the market for a new car, I went straight to Hertrich Ford. I had heard great things about the staff and decided I would give them a try. What a great decision. Randy helped me pick out the p to Hertrich Ford. I had heard great things about the staff and decided I would give them a try. What a great decision. Randy helped me pick out the perfect car, and had no problem taking time to answer all of my questions and concerns. Not only was it a great buying experience, Randy understands service after the sale. He called within the first two months of owning my new Ford to check and see how things were going, and to help with any problems I might have had (which I didn't). Between the great product and Randy's fantastic service, it's a no brainer; I'm going back to Hertrich Ford the next time I need any vehicle. More

The reason that I give this rating is because it is very frightening going into a car dealership and being ocerwhelmed by salesmen. Randy came up to us, was not pushy at all and gave us the space we needed frightening going into a car dealership and being ocerwhelmed by salesmen. Randy came up to us, was not pushy at all and gave us the space we needed to make our decision. When we were finally ready he was so easy to talk to. Thanks for the comfortable experience on a big decision... More

Yes I would recommend this Dealership. My salesman was friendly, courteous, and mindful to my needs. He didnt try to push me into something that I did not want and treated me with the upmost respect. friendly, courteous, and mindful to my needs. He didnt try to push me into something that I did not want and treated me with the upmost respect. More

Aimee goes the extra mile for her customers. She comes in on her days off and works tirelessly to ensure the best possible deal for her clients who, like me, return for second and third (6 for me) purchases! on her days off and works tirelessly to ensure the best possible deal for her clients who, like me, return for second and third (6 for me) purchases! More

I really felt like I could trust Randy and he wasn't going to try to trick me into buying something that wasn't right for me. He really took the time to figure out what my personal needs with the vehicl going to try to trick me into buying something that wasn't right for me. He really took the time to figure out what my personal needs with the vehicle I wanted were and also made other suggestions. You can tell he does his research. More

I've been searching for a used car dealership, when I stumbled upon Mr. Randy Mason, he worked with me and was very understanding with what I was looking for in a car. I would recommend this dealership t stumbled upon Mr. Randy Mason, he worked with me and was very understanding with what I was looking for in a car. I would recommend this dealership to my friends and family because of how friendly understanding and negotiable this dealership was. I would also recommend Mr. Mason. 5 stars. More

Amazing customer service from an amazing employee. Really cares about his customers, listens to what you are looking for and helps you out. Will be back. cares about his customers, listens to what you are looking for and helps you out. Will be back. More

We drove along way from home and they treated us like we were family. We love our Ford F-150 Raptor SVT. The customer service was AWESOME!!! We'll be back. were family. We love our Ford F-150 Raptor SVT. The customer service was AWESOME!!! We'll be back. More

Our experience with Frederick Ford was great. All the sales staff were very professional, friendly and helpful. We would highly recommend this dealership to anyone looking for a Ford. sales staff were very professional, friendly and helpful. We would highly recommend this dealership to anyone looking for a Ford. More