Frederick Ford

Excellant service! We purchased an Edge from this dealership 2 yrs ago and was so impressed with Aimee that when we needed another car we decided to see her again. dealership 2 yrs ago and was so impressed with Aimee that when we needed another car we decided to see her again. More

Every one was very nice and helpful during our visit to the dealership. I am very satified with my purchase. I feel I got the best deal I could. My sells man was very pleasent to work with. the dealership. I am very satified with my purchase. I feel I got the best deal I could. My sells man was very pleasent to work with. More

I recently purchased a 2009 Ford Edge from this dealership. Lets be honest, buying a car is never easy. It's business. I have read some reviews stating unhappiness with this company, and all I have dealership. Lets be honest, buying a car is never easy. It's business. I have read some reviews stating unhappiness with this company, and all I have to say is...you get what you settle for. Dealerships are looking to make money and customers are looking for a deal. I believe I got a fair price, the salesman I worked with did his job and helped me find the car I was looking for. Did they offer the price I wanted?? Of course not! But we DID work together to reach an agreement that allowed me to feel good about the price I paid. And at the end of the day everyone wins. I got a car, they sold a car and the world continues to turn. If you know what you want, what you are willing to settle for and what your deal breakers are, these guys will work with you. Over all this was a good experience and I would go there again. More

I received excellent customer service during my visit to this dealership! My sales person Joe was very helpful and I walked away with a beautiful Tahoe. I am more than happy with my experience and my purc this dealership! My sales person Joe was very helpful and I walked away with a beautiful Tahoe. I am more than happy with my experience and my purchase and would highly recommend this dealership to anyone! More

Joe was a great guy. He went out of his way to make sure we got the best deal possible and he even went above and beyond by personally picking up the car we purchased, as it was at another dealership in Eas we got the best deal possible and he even went above and beyond by personally picking up the car we purchased, as it was at another dealership in Easton, and get it back to us the same day as we were leaving for New York that afternoon. Joe explained and showed features of car to our son, which is who car was bought for, made mama feel comfortable in purchase. Bonnie - awesome Service Consultant - She is why we were at your dealership. If it weren't for her getting our truck in for appt in our emergency situation, we would never have bought the car at Hertrich! She was very courteous, happy, helpful and a joy to meet and work with!!! We live in Centreville, MD, but, have a place in Rehoboth, DE so we will be scheduling our service appointments around our visits to Rehoboth in the future!!! We will be back! Tammy L. Rigoli More

Randy was very helpful in my hunt for a new car. This was my first time financing a car and Randy did his best to get me in a car for a price I was comfortable with. I'm enjoying the Ford Fusion and would re my first time financing a car and Randy did his best to get me in a car for a price I was comfortable with. I'm enjoying the Ford Fusion and would recommend this dealership to anyone in search of a new or used car. More

I had only one experience with the salesman that waited on me. When we frist (husband) entered the show room, the salesman walked up to us and helped us. The thing that caught my attention was he talked to on me. When we frist (husband) entered the show room, the salesman walked up to us and helped us. The thing that caught my attention was he talked to my husband not to the both of us. When my husband spoke up and told him I was buying the car, his attitude changed. That episode should not have happened like that at all. I was going to take it personal at first. I was ready to walk out but my husband stopped me. I am glad he did but after that it was a nice experience. I am taking into consideration that my salesman was young and was new on the job. He made up for his non- experience and he turned out to be very helpful. We got along fine. I will recommend him to all my friends. More

Overall good experience, quality vehicles and friendly staff. Got a good deal on my 2010way jeep, a little long on the negotiation process tho. They even worked with me to get financing within my budget. staff. Got a good deal on my 2010way jeep, a little long on the negotiation process tho. They even worked with me to get financing within my budget. Would recommend dealership to my friends. More

The salesman was very friendly. I feel that I didn't really get the price or payments I wanted, but the experience was good overall. really get the price or payments I wanted, but the experience was good overall. More

Our Sales Consultant Joe was extremely helpful in making sure we go the truck that we wanted. Very helpful and polite. He spent a lot of time with us, and was very patient. I would recommend him to anyon sure we go the truck that we wanted. Very helpful and polite. He spent a lot of time with us, and was very patient. I would recommend him to anyone that is looking for a vehicle. He made it very easy. More