Frederick Ford
Seaford, DE
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My wife and I usually dread shopping for a new vehicle as we find most salesman only interested in "closing the deal". Joe seemed genuinely interested in understanding our needs. We traveled two hours to Her we find most salesman only interested in "closing the deal". Joe seemed genuinely interested in understanding our needs. We traveled two hours to Hertrich Ford as we has a horrific experience with "bait and switch" at Leonardtown Ford. Joe is knowledgable and a pleasure to do business with. More
I'm pleased that I chose Frederick Ford for my first F150 purchase and your sales department was great to work with. I will recommend your dealership. F150 purchase and your sales department was great to work with. I will recommend your dealership. More
I am very pleased with my purchase of the 07 Mustang. I'm happy the way the associates worked with me on the price and payments. The sales consultant was very friendly and was very informative about the I'm happy the way the associates worked with me on the price and payments. The sales consultant was very friendly and was very informative about the vehicle and working with me. I think he will be a great asset to your company. I appreciate everybodys help, especially Jonathan's. thank you! More
I was purchasing a car for my wife. Went to Frederick Ford and Meet John Cooney. He was a professional in every aspect. Showed car in our budget. He went beyond aspects of normal salespersons in my pa Ford and Meet John Cooney. He was a professional in every aspect. Showed car in our budget. He went beyond aspects of normal salespersons in my past. Mr. Cooney took time to explain details and thing we could be expecting from them now and in the future. In a fast paced world, people who take to time to show the littlest aspect go along way in this business. Attention to details is what we got from start to finish. Thanks for a great buying experience. More
On multiple occasions I have dealt with John Cooney during the purchase of vehicles. His honesty and professionalism were outstanding. His knowledge of the product, and ability to grasp exactly what during the purchase of vehicles. His honesty and professionalism were outstanding. His knowledge of the product, and ability to grasp exactly what I was looking for was uncanny. The whole sales process was really enjoyable. On two other occasions, my dealings with the service department were also the best I have dealt with. More
This truck was for my wife and she loved john and said that all my company trucks will now be bought from john and frederick ford and everything was great. I want to thank them for everything and trying t that all my company trucks will now be bought from john and frederick ford and everything was great. I want to thank them for everything and trying to get the truck and getting it ready fast for her. More
I am very pleased to provide this excellent review of Frederick Ford as a result of my recent experience purchasing a Ford Fusion, particularly my salesperson, Ray Brozzetti. I had a budget to work wit Frederick Ford as a result of my recent experience purchasing a Ford Fusion, particularly my salesperson, Ray Brozzetti. I had a budget to work with and several wants, i.e., good gas mileage, low mileage, comfort in driving, etc. and Ray was patient and helpful throughout the whole process until we were able to come up with the perfect car. Everyone was very friendly during the waiting process once the decision was made. I would highly recommend Ray and Frederick Ford. Andrea Bounds, More
Joe was great! He was very knowledgeable about the truck I purchased, explaining how the SYNC feature works along with the trailer braking system. He went over the different items on the menu, which was ver I purchased, explaining how the SYNC feature works along with the trailer braking system. He went over the different items on the menu, which was very helpful to me. He's a real asset to Hertrich Frederick.. More
Everyone at the dealership worked well together and provided an atmosphere that made my purchase not only satisfactory but enjoyable. I never felt forced nor skeptical. From the initial phone call to provided an atmosphere that made my purchase not only satisfactory but enjoyable. I never felt forced nor skeptical. From the initial phone call to Frederick Ford - right up until talking to the financial personnel, the experience was fluid, friendly, and favorable. I would easily recommend my friends to this dealership. Jonathan Bruch was my sales representative and his professional sincerity and friendly behavior left nothing wanting. More
called to inquire about truck was told they had it and it would be out front waiting for me to test drive . Jonathan was there to greet me with keys for a test drive . wanted to look at another truck no pro would be out front waiting for me to test drive . Jonathan was there to greet me with keys for a test drive . wanted to look at another truck no problem Jonathan got keys and we test drove that one also . decided which one I wanted they got someone to check out my trade and the deal was made quickly as possible , it was in the evening and closing time came and went they did not seem to rush to leave until deal was final . asked finance manager to hold deposit check one day to allow me to switch some money from one account to another , no problem. he even called to make sure I had made the deposit before he deposited it. Jonathan then met me at 9 AM next morning to change over my tool boxes and ladder racks along with another salesman . Both men did good job helping me. I was treated with respect with all aspects of the transaction . More