Frederick Ford

Made out very well with Ray but was very mislead by Sales Manager. Don't know if this happened purposely but every thing was good before the final sale. My daughter also purchased a vehicle from Hertrich. A Manager. Don't know if this happened purposely but every thing was good before the final sale. My daughter also purchased a vehicle from Hertrich. After agreeing on price the finance office was going to charge her a higher interest rate. When she told them she was going to wait a couple of days and go to the bank they decided to drop their interest rate. Why didn't they do this in the first place? Purchased another car from Hertrich Nissan. Working a short distance from the dealership. They promised if we had any problem with car they would provide transportation to work. The first time we needed transportation they said they couldn't do it. Why would any one be happy with this dealership? Martin O'Neal More

Great car buying experience. Fun and honest sales team. Majority of deal was worked on the phone. Other dealers could not compete with my deal. Majority of deal was worked on the phone. Other dealers could not compete with my deal. More

The salesman was low key with no high pressure tactics, the sales manager treated us like customers and not advisories. Finally the finance manager was very informative and explained all of our options cle the sales manager treated us like customers and not advisories. Finally the finance manager was very informative and explained all of our options clearly. More

I called on Friday afternoon about a used car. A prompt answer was received via the Internet Manager. Some dealers you never hear from. I told Cassandra, my wife and I would be driving down from Pennsylvan answer was received via the Internet Manager. Some dealers you never hear from. I told Cassandra, my wife and I would be driving down from Pennsylvania Saturday morning to look at the car. A salesman was assigned to me at my request. I talked to Ray and informed him we would be down in the morning. This was quite a step to take and drive a 100 miles and do business with a car dealer. Ray was waiting for my wife and I and greeted us. The car was a one owner with low miles. The deal went very well. There was one issue with the car that I wanted corrected. Ray helped to get it fixed as we waited. This dealership is family owned and run in a professional manner. Being a retired police officer I saw a well run business. Through Ray and Cassandra and Stony (paperwork) the entire process went extremely well. Thank You Frederick Ford in Seaford, Delaware. David H. Zimmerman More

My wife and I usually dread shopping for a new vehicle as we find most salesman only interested in "closing the deal". Joe seemed genuinely interested in understanding our needs. We traveled two hours to Her we find most salesman only interested in "closing the deal". Joe seemed genuinely interested in understanding our needs. We traveled two hours to Hertrich Ford as we has a horrific experience with "bait and switch" at Leonardtown Ford. Joe is knowledgable and a pleasure to do business with. More

I'm pleased that I chose Frederick Ford for my first F150 purchase and your sales department was great to work with. I will recommend your dealership. F150 purchase and your sales department was great to work with. I will recommend your dealership. More

I am very pleased with my purchase of the 07 Mustang. I'm happy the way the associates worked with me on the price and payments. The sales consultant was very friendly and was very informative about the I'm happy the way the associates worked with me on the price and payments. The sales consultant was very friendly and was very informative about the vehicle and working with me. I think he will be a great asset to your company. I appreciate everybodys help, especially Jonathan's. thank you! More

I was purchasing a car for my wife. Went to Frederick Ford and Meet John Cooney. He was a professional in every aspect. Showed car in our budget. He went beyond aspects of normal salespersons in my pa Ford and Meet John Cooney. He was a professional in every aspect. Showed car in our budget. He went beyond aspects of normal salespersons in my past. Mr. Cooney took time to explain details and thing we could be expecting from them now and in the future. In a fast paced world, people who take to time to show the littlest aspect go along way in this business. Attention to details is what we got from start to finish. Thanks for a great buying experience. More

On multiple occasions I have dealt with John Cooney during the purchase of vehicles. His honesty and professionalism were outstanding. His knowledge of the product, and ability to grasp exactly what during the purchase of vehicles. His honesty and professionalism were outstanding. His knowledge of the product, and ability to grasp exactly what I was looking for was uncanny. The whole sales process was really enjoyable. On two other occasions, my dealings with the service department were also the best I have dealt with. More

This truck was for my wife and she loved john and said that all my company trucks will now be bought from john and frederick ford and everything was great. I want to thank them for everything and trying t that all my company trucks will now be bought from john and frederick ford and everything was great. I want to thank them for everything and trying to get the truck and getting it ready fast for her. More