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Frederick Ford
Seaford, DE
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Vehicle purchase review with Sean Sean was very professional throughout the entire process of viewing, test driving and financing my Hyundai Sonata. He made the entire experience as st Sean was very professional throughout the entire process of viewing, test driving and financing my Hyundai Sonata. He made the entire experience as stress free as possible I will definitely recommend him to anyone seeking to purchase a new or used vehicle in the future. More
Positive Experience At the end of February, my wife and I were looking to replace our vehicle. I began my search online and found a great 2009 Ford Escape at Fredrick For At the end of February, my wife and I were looking to replace our vehicle. I began my search online and found a great 2009 Ford Escape at Fredrick Ford in Seaford. Interested, we made the 45 minuted drive to Seaford and met our salesman Dustin. Dustin was able to relate with our budget and needs and was able guide us through the buying process. He was a pleasure to work with and made us very comfortable with our decision. While we have had to return a few times to address some issues with the car (simple computer issues that could not have been spotted prior to sale, and have since been completely fixed) we always had a very positive experience with all departments. On our second trip to Fredrick Ford they were even able to drop 9 months off of our loan (without raising our monthly cost) by offering us more for our trade in vehicle. Overall, we had a great experience and are looking forward to working with them again in future. More
GREAT BUYING EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!! This is my second time buying a car and this was by far the better of the two. Every question was answered, every problem was solved, and everyone I e This is my second time buying a car and this was by far the better of the two. Every question was answered, every problem was solved, and everyone I encountered was very pleasant. I will definitely be coming here for any future purchases and will be referring you guys to anyone who is looking to buy a new car. Thanks for everything! See you guys again! More
excellent service The service I received when looking for a better vehicle was awesome. John was prompt when greeting me and accurate when finding me what I was looking The service I received when looking for a better vehicle was awesome. John was prompt when greeting me and accurate when finding me what I was looking for. Suandra made the financial experience comfortable when is usually so unpleasant. Mark was very friendly when speaking with me about my experience at the dealership. I will definitely be back! More
Impeccable Service While visiting other dealerships I often found a feeling of being ignored. Not at Hertrich. A friendly face greeted me on the lot immediately. Melissa While visiting other dealerships I often found a feeling of being ignored. Not at Hertrich. A friendly face greeted me on the lot immediately. Melissa was knowledgable and did everything to aid me in my search for my perfect vehicle. She did not overbear me like previous sales reps and she had an uncanny ability to remember everything I said. The choices of vehicles was amazing, especially with all the options and accessories available within my price (I went over so many while making my decision!). I would obviously recommend Hertrich and Melissa to anyone. Thanks Melissa! And Hertrich! More
Thanks for a great experience! You guys were great! I appreciate the pleasant and welcoming experience. I look forward to buying any future vehicles from your dealership and to any You guys were great! I appreciate the pleasant and welcoming experience. I look forward to buying any future vehicles from your dealership and to any service I need done. More
wow what a deal!!!!!!!!!!!!!!!!!!!!!! I have dealt with Fredrick Ford a lot. My family always deals with john he has sold us several cars. Its a great place, with friendly staff and awes I have dealt with Fredrick Ford a lot. My family always deals with john he has sold us several cars. Its a great place, with friendly staff and awesome deals!!!!!! More
Thank you for a job well-done. My husband and I purchased a new Ford C-Max Hybrid, yesterday, April 28, 2014. This was the most positive experience we have ever had in purchasing a My husband and I purchased a new Ford C-Max Hybrid, yesterday, April 28, 2014. This was the most positive experience we have ever had in purchasing a new car. The staff at Frederick Ford, Mr. Mark Malone, General Manager; Ms. Aimee Bradley, our sales rep.; and Stony were so nice and kind to us, and made us feel very comfortable. They were very well informed, and very obviously knew their product. They accomodated us by allowing us the time we needed to make this big decision, provided a loner car after we traded in our previous vehicle, while we waited for our new vehicle to come from New Jersey. When our new car arrived, it just sparkled, and had a full tank of gas. We appreciate the professionalism, expertise, kindness, and patience of the above-named staff. We are so pleased with our new car, and absolutely, we have told all our friends and family, and would purchase another car from Frederick Ford. More
sales man Had a wonderful service from looking all the way to showing me how to use everything in the car to introducing me to the service area it was clean an Had a wonderful service from looking all the way to showing me how to use everything in the car to introducing me to the service area it was clean and knowledgeable on their product ray was a great time will recommend them when purchasing a new car! More
we will be back we had our best experience making a deal for a used truck,it was all due to the salesman Raymond Brozzetti .had bad experience with Hertrich in the p we had our best experience making a deal for a used truck,it was all due to the salesman Raymond Brozzetti .had bad experience with Hertrich in the past ,but with the courtesy from mr. Brozzeti and the rest of the staff at Frederick Ford it was made up for ten fold... thank you Richard and Doris Asbury More