Frederick Ford
Seaford, DE
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Sales person was Mike Miller. A good buying experience. No high pressure, very patient and understanding during my week long search and bent over backwards for me. A good buying experience. No high pressure, very patient and understanding during my week long search and bent over backwards for me. More
I believe we were treated with respect and the dealership went above and beyond to find what I thought may have been a difficult task, finding my wife and I the vehicle we wanted. Another dealership said the went above and beyond to find what I thought may have been a difficult task, finding my wife and I the vehicle we wanted. Another dealership said they could not find the vehicle and went as far as California and there was nothing. Federico found one in less that 1 day and had it at their dealership the next day More
Great experience. Worked with Mike Miller. Was not pushy. Worked with us. Had a good personality. Dealership was very easy to work with. Worked with Mike Miller. Was not pushy. Worked with us. Had a good personality. Dealership was very easy to work with. More
Recently had the pleasure of working with Mike Miller on purchasing a great truck from Frederick Ford. He was easy to speak with and explained everything in detail throughout the entire process. Mike was ex purchasing a great truck from Frederick Ford. He was easy to speak with and explained everything in detail throughout the entire process. Mike was extremely helpful with completing all the paperwork and streamlining the deal which really made it stress-free. I would recommend Mike and Frederick Ford to anyone searching a new vehicle. Additionally Saundra Moore was wonderful from the finance side of the transaction. Truly a seamless enjoyable experience. More
Very pleased with the dealership as a whole and especially Ray Brozzetti. Answered all our questions and no pressure tactics. Dealership had a nice selection of new F-150's so it was easy to pick especially Ray Brozzetti. Answered all our questions and no pressure tactics. Dealership had a nice selection of new F-150's so it was easy to pick one. Would definitely recommend Frederick Ford and Ray. More
Mike Miller did an outstanding job in getting me into my new Transit Van, there was no haggling on price, the offer on my trade was top notch, buy here took less than an hour. new Transit Van, there was no haggling on price, the offer on my trade was top notch, buy here took less than an hour. More
Go over your paper work carefully. Purchased a new Go over your paper work carefully. Purchased a new F250 from them last week. First contact was via text where I confirmed the asking price was $ Go over your paper work carefully. Purchased a new F250 from them last week. First contact was via text where I confirmed the asking price was $4k over sticker which is also what was posted on their website (every dealer is charging a premium as trucks are in short supply). Agreed and move forward with a trade value request. I will say they were very accommodating and delived the truck and picked up my trade. There was no mention what so ever about a rebate in our conversations. Just purchase price and trade allowance. After delivery I was notified by Ford that I was entitled to a personal loyalty cash offer which was valid at the time of purchase. I contacted Frederick and they told me that I received the credit for the offer. I was told they receive a list from Ford. My mistake, I was distracted when they guy from the dealership delivered the truck and did not notice that the purchase price they had posted on their website and I had agreed to had been inflated by the cash offer with an offsetting credit at the bottom. Since I was not aware that I was entitled to an addition cash discount yet the net amount looked correct and I signed. It was a plus and minus. Ford was not offering cash/rebates to the general public at the time of my purchase so the price on their website should be true and I have text confirmation of sticker plus 4k. Additionally, the only information that the sales rep had on me at the time I agreed to the purchase price, which again was posted on their website, was my cell phone number. No trade in vin #, name address etc. or anything else that could identify to Frederick of the cash offer had been supplied at this point. So in a nutshell, the net I paid was what I expected not knowing about the loyalty cash allowance Ford was offering. Frederick Ford added it into the deal and made an additional $2,500. More
Took my 2018 Escape in for an oil change and tire rotation and came home with a 2020 Edge. I was given a deal I couldn’t pass up ! This is the 3rd vehicle I have purchased here and have always had a rotation and came home with a 2020 Edge. I was given a deal I couldn’t pass up ! This is the 3rd vehicle I have purchased here and have always had an amazing experience both in sales and service and will never go anywhere else! More
Fantastic service by salesman MikeMiller. And finance Fantastic service by salesman Mike Miller. And finance manager Saundra went above and beyond to make sure all our needs were met and gave us very hel Fantastic service by salesman Mike Miller. And finance manager Saundra went above and beyond to make sure all our needs were met and gave us very helpful info On warranty options More