Frederick Ford

Great Experience I had a great experience at Frederick Ford. Andrew helped me find the perfect car and even delivered it to me at work. He explained all the features t I had a great experience at Frederick Ford. Andrew helped me find the perfect car and even delivered it to me at work. He explained all the features to me really well, and helped me find the right deal that I could afford. More

Great service Never felt pressured at any time. Was in for a service on my truck. Walked around looking at the truck's and car's.saw some great deals. Traded my tru Never felt pressured at any time. Was in for a service on my truck. Walked around looking at the truck's and car's.saw some great deals. Traded my truck in for car for my daughter and a nice used truck for my self. More

Another purchase This is my third experience with Frederick and every one is very pleasant. My salesman Alan Parker was a pleasure to work with. I would highly recomme This is my third experience with Frederick and every one is very pleasant. My salesman Alan Parker was a pleasure to work with. I would highly recommend him to anyone. He has a great personality and is willing to take the time to make sure that I happy with my purchase. Thanks also to Amy for assisting me in my research. More

Great salesman, buying process a little clunky Andrew was great. We had communicated in advance and he knew the car I wanted, how much I wanted to pay for it, and the interest rate I wanted. He is Andrew was great. We had communicated in advance and he knew the car I wanted, how much I wanted to pay for it, and the interest rate I wanted. He is without a doubt five stars across the board. He will find THE car you're looking for. Maybe you didn't even know you wanted it yet, but that's what a good salesman does! We had been talking off and on and one day he sent me a photo of THE car, and I was done for. I'm docking one star for the rest of the staff, and the process was a little clunky, the guys up at the elevated desk (management?) seemed to take a while to get answers back during negotiations. We had to wait well over an hour for the final paperwork after we made the decision to purchase, after negotiating for a few hours. They said they only had one finance guy because it was a Saturday, but as a car buyer I would argue that Saturday is the most convenient day for me to purchase. In the age of the internet my last four vehicle purchases have all been 75 minutes or more away so it isn't an after-work adventure. If I purchase from Frederick Ford in the future I will come with a pre-approved finance check in hand. More

Customer Service Ray gave us excellent customer service. We have purchased several vehicles from Frederick because of this customer service. No pressure and very help Ray gave us excellent customer service. We have purchased several vehicles from Frederick because of this customer service. No pressure and very helpful.Would recommend. More

bought a new 2017 truck love my new truck aimme was a great help thank you i would recommend this dealership to friends and family we had a great experience love my new truck aimme was a great help thank you i would recommend this dealership to friends and family we had a great experience More

Ford Edge Top notch Dealership… I would recommend Frederick Ford to my family and friends. Everyone was very knowledgeable and put the customer first. The purc Top notch Dealership… I would recommend Frederick Ford to my family and friends. Everyone was very knowledgeable and put the customer first. The purchase went very smoothly and the vehicle ready. More

Awesome Excellent service, I felt comfortable not pressured. Gino answered all of my questions and explained everything well. He went the extra mile to make s Excellent service, I felt comfortable not pressured. Gino answered all of my questions and explained everything well. He went the extra mile to make sure we had a good buying experience. More

"Excellent Experience" I just got a brand new 2017 Escape and was treated with professional courtesy be everyone. Aimme was patient with me in making the deal to buy my SUV. I just got a brand new 2017 Escape and was treated with professional courtesy be everyone. Aimme was patient with me in making the deal to buy my SUV. I LOVE my new Escape and would definitely recommend Aimme Bradley and the Fredrick Ford family. More

Great experience I found the Explorer I was looking for at a reasonable price and was treated with professional courtesy by everyone I came in contact with. Andrew wa I found the Explorer I was looking for at a reasonable price and was treated with professional courtesy by everyone I came in contact with. Andrew was patient and guided me through the buying process in spite of me pulling 2 trade-ins at the last minute!! I love my "new" Explorer and would definitely recommend Andrew and Hertrich to my family and friends More