Frederick Ford

Extremely helpful and courteous Everyone at Frederick Ford is very courteous and always willing to help if we have an issue we cannot resolve. Our salesman, Keith Jerman, made sure Everyone at Frederick Ford is very courteous and always willing to help if we have an issue we cannot resolve. Our salesman, Keith Jerman, made sure we were happy with the price. He also spent time showing us all the features and changes in the car. We were very impressed with Keith Jerman and want to give him our highest recommendation.. More

Best Car buying experience ever. I do not write anything that gets posted on line. I do not write anything that posted on line. I do not write anything that gets posted on line. I do not write anything that gets posted on line. I do not write anything that posted on line. I do not write anything that gets posted on line. More

15k Over MSRP...Are you kidding me? Travelled over 100 miles to buy a vehicle listed on their website at a certain price only to discover they wanted 15K over MSRP. Why not list your re Travelled over 100 miles to buy a vehicle listed on their website at a certain price only to discover they wanted 15K over MSRP. Why not list your real price? Yes, I have buyers remorse. The sales person also had an elementary understanding of the vehicle. More

Very satisfactory! 5-star! Professional courteous service #1 18 day's ago an issue with my vehicle brought it back to the dealership yet once again. Having a mere 48k+/- mi.'s and 1 previous visit, (for same iss 18 day's ago an issue with my vehicle brought it back to the dealership yet once again. Having a mere 48k+/- mi.'s and 1 previous visit, (for same issue, ~xx Engine light on), Brooke H., my service. rep. & Steve M. the service manager, took the bull by the horns and went well out of their way to make me happy. "Work preformed by: Chris" deserves a big high 5, clean as a whissle up under the hood! Nice work Chris! TY! IMHO; Outstanding service like this is what keep's me a loyal customer! ~Service is excellence, and excellence can not be ignored! Yours is most appreciated! TY! TY once again! Good Job! Bravo to you all! *5 min. standing ovation* Happy camper R.P.G. R/O # 6079235 4/24/17 More

Thank you Gino was a pleasure to work with, I will always return to him and highly recommend any one I know to buy from him thanks for the great experience! Gino was a pleasure to work with, I will always return to him and highly recommend any one I know to buy from him thanks for the great experience! More

Awesome Experience! (Go see Andrew) Entire experience was wonderful. Found the truck we wanted at the cost that we needed it to be! I recommend Andrew for all your car and truck needs! Entire experience was wonderful. Found the truck we wanted at the cost that we needed it to be! I recommend Andrew for all your car and truck needs! More

I love my Ford Explore! This was my first experience at Hertrich's and they were friendly and awesome! Keith was amazing; he helped me find the right vehicle and price for my This was my first experience at Hertrich's and they were friendly and awesome! Keith was amazing; he helped me find the right vehicle and price for myself and family. He was very patience, humble, and made the process go smoothly and fast. He also played with my kids, and he made sure I was comfortable with the choice of vehicle I was getting before I lefted the dealership. More

I love my truck!!! Found a truck online I liked but wasn't sure about the options. They listened to me and helped me get exactly what I wanted. Even removed the pinstrip Found a truck online I liked but wasn't sure about the options. They listened to me and helped me get exactly what I wanted. Even removed the pinstripe for me. More

Love my Explorer Went in to get a used Ford Explorer, didn't have an exact one in mind, Andrew found us one with exactly what options I wanted and worked with me to ge Went in to get a used Ford Explorer, didn't have an exact one in mind, Andrew found us one with exactly what options I wanted and worked with me to get me the deal I needed. Will definetly recommend. More

03/10/2017 Andrew and Mark were very helpful and efficient. Mark found us the truck we wanted and at what we thought was a fair price. We enjoyed working with t Andrew and Mark were very helpful and efficient. Mark found us the truck we wanted and at what we thought was a fair price. We enjoyed working with them both. More