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Frederick Ford

Seaford, DE

4.8
377 Reviews

26905 Sussex Hwy

Seaford, DE

19973

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Showing 377 reviews

August 26, 2024

I have not purchased a car in 13 years. This was the best experience. Troy was phenomenal and treated me with much respect. I told him what I was looking for and he delivered! If you need a More

by denise.showell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Purnell, Suandra Moore
August 22, 2024

Very happy with the service department. Very efficient with great communication with timely delivery of my vehicle. More

by deborahmehling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany and Jessica
July 16, 2024

Troy was an excellent cars salesman. He exceeded all my expectations for what I was looking for. Thank you so much on making this car buying process so easy. I highly appreciate your co More

by Siyenne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Purnell
May 20, 2024

Not real pleased with service. still waiting for car manual,been over week.other issues.even though I bought a used car,was new to me,expected to be treated like a new car buyer. More

by Rostien1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tony,mark
May 21, 2024 -

Frederick Ford responded

Hello Rostien, we regret to learn about your recent experience. We apologize for any inconvenience caused by the delays in receiving your car manual and any other issues you may have faced. I've just had a conversation with the General Manager, and they will be in touch with you shortly to address your concerns.

May 12, 2024

Mike Miller was my sales person. What a great guy! Highly recommend. Fast easy seamless car buying experience. They definitely have my business for "next time". More

by nancy.shouldis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 21, 2024 -

Frederick Ford responded

Hi Nancy! Thank you for taking the time to share your positive experience with Mike Miller. We're thrilled to hear that you had a seamless car buying experience. We look forward to serving you again in the future.

April 27, 2024

It was a pleasure working with Tony Woods again. He was pleasant & knowledgeable in assisting us with all of our questions & concerns ! Thank you again Tony for a no stress experience ! More

by jdcbl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Woods, Sondra
May 21, 2024 -

Frederick Ford responded

Thank you for your kind words about Tony! We're thrilled to hear that he provided you with a pleasant and stress-free experience. Our team takes pride in delivering excellent customer service, and we're grateful for your feedback. We look forward to assisting you again in the future!

February 05, 2024

I am extremely pleased with how quickly I could go ahead with purchasing my new Truck. Andrew my sales person did a great job helping .. More

by jtaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
andrew hopkins, mark malone
Feb 09, 2024 -

Frederick Ford responded

Thank you for your kind words and feedback. We're thrilled to hear that Andrew provided you with excellent service and made the process of purchasing your new truck smooth and efficient. We appreciate your business and look forward to serving you again in the future!

January 12, 2024

This process of purchasing a vehicle has proven to be a breeze. I worked with Mike Miller at the dealership and he was easy going, knowledgeable and was able to work with any option I needed. I would highl More

by Odan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Alyssa Imprescia
November 17, 2023

Wonderful. Will was the best salesperson we have encountered in years. He went above and beyond to make sure all our questions and needs were taken care of. Tha More

by frisky8do
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Vergez
August 14, 2023

I am extremely pleased with how quickly I could go ahead with purchasing my new Truck. Aimee my sales person did a great job helping me get the truck I wanted. More

by waykis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Imprescia
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