Fred Martin Superstore - Service Center

Great experience Love it the convenience, friendly service and the price keeps me coming back They take real good car of my vehicle and has do over 5 years Love it the convenience, friendly service and the price keeps me coming back They take real good car of my vehicle and has do over 5 years More

Service appointment Overall my service experience was satisfactory. Although it seems much more impersonal than it used to be. I went to pick up my truck & the service re Overall my service experience was satisfactory. Although it seems much more impersonal than it used to be. I went to pick up my truck & the service rep with whom I dealt with the day before didn't remember who I was. He was polite, knowledgeable & courteous though. Plus, all communication between us was via text. I don't care for that. What ever happened to using the phone to exchange information. More

Auto service check and oil change Very clean and efficient facility. Staff friendly and helpful. Staff explained everything and options. Also received free car wash for the service. Very clean and efficient facility. Staff friendly and helpful. Staff explained everything and options. Also received free car wash for the service. Liked the ability to watch the service underneath with the video monitor. More

get my free oil change done I went to get my oil change for the first time since it was time for ot to be done and everyone was so helpfulan friendly as fast service. For my firs I went to get my oil change for the first time since it was time for ot to be done and everyone was so helpfulan friendly as fast service. For my first visit i was vwey pleased when i left they explained everything they were doing to my car and when the gentleman finished he gave me a coupon for a free car wash!! I was vwry satisfied and happy when i left an ot was fast i enjoyed my visit. More

excellent service joe zink is great bad wheel bearing and it was still under warranty and they fixed it the day after I called. joe zink has always been excellent to work with bad wheel bearing and it was still under warranty and they fixed it the day after I called. joe zink has always been excellent to work with More

Overall service The people at Fred Martin are all top notch! We all have vehicle issues from time to time. These folks make those problems go away with the least a The people at Fred Martin are all top notch! We all have vehicle issues from time to time. These folks make those problems go away with the least amount of stress and at a very reasonable price. More

Service Center Excellent customer service from the service center. We had a problem with our Jeep and didn't have to wait to get Jeep in for repair. Provided a renta Excellent customer service from the service center. We had a problem with our Jeep and didn't have to wait to get Jeep in for repair. Provided a rental similar to our vehicle and had our car ready by end of the day. Very informative and listened to our concerns. More

New tires Our service associate was a new employee, however he was very knowledgeable regarding our needs. It was a pleasure having him take care of our needs. Our service associate was a new employee, however he was very knowledgeable regarding our needs. It was a pleasure having him take care of our needs. More

Courteous The team servicing my car were courteous, professional and expedient. I would recommend them. My car was purchased from their sales force in 2013 an The team servicing my car were courteous, professional and expedient. I would recommend them. My car was purchased from their sales force in 2013 and have been treated so well at the service department that I never considered using anyone else. The salesman texts or emails periodically to check on the car too. More

Scratch repair They did a decent job with the scratch repair. You can still see the scratches standing next to the vehicle but not from a distance. They did a decent job with the scratch repair. You can still see the scratches standing next to the vehicle but not from a distance. More