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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,521 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,521 reviews

May 09, 2023

All the staff that I had the pleasure to work with,was very professional and patient. They explain all the details of the sale. More

by JPERKINS728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Bashoor
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May 10, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing to purchase from our store and for leaving us a 5-star review. Your business means a lot to us and we hope to see you again then next time you're in the market for a vehicle!

May 10, 2023 -

JPERKINS728 responded

Great dealership great sales team highly recommended

May 06, 2023

Friendly, Courteous, clean, helpful, Chris Tompkins is awesome! He knew exactly what I wanted and we walked out the same day with the vehicle More

by Jennyfitt29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

May 05, 2023

Customer service was excellent kind and patient and willing to go the extra mile fabulous More

by Noosy226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

May 05, 2023

We had an excellent experience Between the salesman and the management our experience couldn't have been better More

by DARRENA621@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Perry
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May 05, 2023 -

Fred Martin Superstore responded

Thank you for the 5-star review and for the kind words about our sales team! We're glad we were able to get you into the right fit! Thank you again and congratulations on your new Jeep!

May 04, 2023

Everyone was so super nice and accommodating. I bought a car from out of state and they made it so easy. Wish I lived closer to Fred Martin because I would give them all my business! Thank you gu More

by Amy Overcash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Fred Martin Superstore responded

Thank you so much, Amy! We're glad to hear that Nick and Dave were able to help you get into the right vehicle! Let us know if you have any questions! Thank you for the 5-stars and congratulations on your purchase!

May 03, 2023

Idk 5 Great service and quick No way Jose No No, no, no, no, no More

by MMORTIER@FPEC.COM
Recommend Dealer
Yes
Employees Worked With
hi
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May 03, 2023 -

Fred Martin Superstore responded

Thank you for leaving us 5 stars and for your business! We look forward to seeing you again!

May 01, 2023

Joe was extremely helpful and very friendly. Him as well as the other staff members we had a chance to work with made us feel very welcoming and easy to get along with. Would 100% recommend anyo More

by Astndrrll100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Boughton
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May 01, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-stars and for giving Joe a shoutout! Your business means a lot to us and we're glad we were able to get you into the right vehicle. Thank you again and congratulations on your Honda!

May 01, 2023

Great buying experience. They took the time to answer all my questions. Chris snd Brett were fabulous, seriously. More

by Arrow12tm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett
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May 01, 2023 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Chris and Brett had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

April 30, 2023

The financial department did really well at getting my daughter into a car. The whole experience went well it was finalized in a timely manner. Chris and Dan were awesome...My family and I will buy again More

by TUNEL69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for your kind words about Chris and Dan! We're glad that they were able to find the right vehicle for your daughter! Thank you for your business and congratulations on your purchase!

April 30, 2023

I had a great experience with Amber at Fred Martin. I didn’t even have to shop! I told her what I was looking for and she brought exactly that for the test drive. She made the process very quick and ea More

by Nkwilliamss2018
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Young
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May 01, 2023 -

Fred Martin Superstore responded

Thank you so much for the high rating and for the kind words about Amber! We look forward to making your next experience 5-stars! Congratulations on your new Jeep!

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