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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,447 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,447 reviews

April 13, 2023

Everyone was very friendly and helpful. Bill was great! The only thing is....I had to bring by car back to service b/c of a noise coming through the floor board on the drivers side. Will More

by MELSAREM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pekar
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Apr 13, 2023 -

Fred Martin Superstore responded

Thank you for the kind words and for your review. We are going to forward this review over to service to see why you have not been reached out to. Thank you again.

Helpful
April 12, 2023

I found the process to be very easy and professional. Joe did a great job! More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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Apr 13, 2023 -

Fred Martin Superstore responded

Thank you for taking the time to give Joe a shoutout and for leaving us a 5-star review! Your business is appreciated! Congratulations on your new Jeep and we look forward to seeing you again for your next vehicle!

Helpful
April 12, 2023

It was good No. I'm trying to work J j j I I jni I lydbus. Nyy it e by. More

by REDSOXRACHEL613@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 13, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars and for your business! We hope to see you again for your next service appointment!

Helpful
April 10, 2023

The guys were very nice and knowledgeable I was in and out More

by kimsavcic
Recommend Dealer
Yes
Employees Worked With
Idk. Just got an oil change
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Apr 11, 2023 -

Fred Martin Superstore responded

Thank you so much for the 5-stars and your kind words! We hope to see you again for your next service appointment!

Helpful
April 10, 2023

I was very happy with the process from start to finish. Mike was very thorough in explaining things to me and also with keeping me informed. This was one of the best customer service experiences I have had More

by JPOWERS918@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Mike Trissell
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Apr 11, 2023 -

Fred Martin Superstore responded

We're so happy to hear that Mike was able to provide you with a great service! Thank your for your business and for the 5-stars!

Helpful
April 10, 2023

I was happy. William was very responsive I'm happy that my vehicle was repaired in relatively short order More

by BROCKMAN.BRIAN@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
William
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Apr 11, 2023 -

Fred Martin Superstore responded

Thank you for choosing us and for taking the time to leave us a 5-star review! Your business is appreciated!

Helpful
April 04, 2023

Joe B was Awesome! !! It was so easy!!! He made it stress free!! Kudos Joe!!! More

by brbechpmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Boughton
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Apr 05, 2023 -

Fred Martin Superstore responded

Thank you for the 5-stars! We're glad Joe was able to get you into the right vehicle! Thank your for your business and congratulations on your purchase!

Helpful
April 03, 2023

I was very pleased with all Geof did to help me get into my 2018 Jeep Cherokee. I am very happy with it. More

by F.SCHLEIS
Recommend Dealer
Yes
Employees Worked With
Geof
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Apr 04, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Your business means a lot to us and we're very happy that Geof was able to get you into the right vehicle. Thank you for the 5-stars and for your business! Congratulations on your purchase!

Helpful
April 03, 2023

Was treated with compassion and respect. Enjoyable staff and felt like they went out of their way to help. No pressure. More

by TJONES820
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
RC Moyer
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Apr 04, 2023 -

Fred Martin Superstore responded

Thank you so much for the kind words and for the 5-star rating! We appreciate your business and look forward to working with you again! Congratulations on your purchase!

Helpful
April 02, 2023

The service was excellent, and the salesman was very pleasant and helpful. Getting the best car for me was really good. I was truly happy with my time there. More

by NATALIE.HOSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Fred Martin Superstore responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Natalie, for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Helpful
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