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Fred Martin Superstore

Barberton, OH

4.7
2,548 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,548 reviews

November 29, 2024

The staff were friendly, professional, and showed passion in their jobs and for helping. Purchasing a car can be a stressful one, but the entire team helped to ease that feeling. Amber, Bob, and the entire More

by Vann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Dec 02, 2024 -

Fred Martin Superstore responded

We love to hear that our team could make your experience a great one! Thank you so much for choosing us and congratulations on your purchase!

November 28, 2024

Extremely pleased with the selection and the quality of my sales representative. The process was very smooth including the financing. More

by mconglose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! Please reach out anytime if there is anything else we can help out with. Thank you again and congratulations on your new vehicle!

November 21, 2024

Great experience. I got what I wanted for my trade and received a rebate on my new SUV. There were two minor cosmetic imperfections on the vehicle that were fixed with More

by straightb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rizzotto, Ronell
Nov 21, 2024 -

Fred Martin Superstore responded

We love to hear we could get you a great deal on your trade and on your new Jeep! Thank you so much for choosing our team and congratulations on your purchase! We look forward to seeing you again!

November 21, 2024

Trey was absolutely unreal with how helpful he was. I felt truly appreciated and can say he was the first salesmen that seemed to truly care about steering me in the right direction. 100/100 for him More

by JIMJONES281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Fred Martin Superstore responded

We're happy to heat that Trey was able to provide the kind of car buying experience you deserve! Thank you so much for your kind words and for choosing us! Congratulations on your purchase and we look forward to seeing you again!

November 21, 2024

The service department does such a fabulous job when they service your vehicle. They are very meticulous with your vehicle when its getting fixed like it's their own. They make sure everything is explained a More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Speedy crew on 11/15/2024
Nov 22, 2024 -

Fred Martin Superstore responded

We're happy to hear that both our team at Superstore and at Speedy have been able to provide you with great service! Thank you so much for your continued support of our business and for taking the time to leave us 5-stars! We look forward to your next visit!

November 20, 2024

Best experience ever buying a new truck. Logan Riley was awesome. I will definitely send my friends to Fred Martin. Thanks so much everyone. Bob in finance was so helpful. Truly a great t More

by Jeff Deem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Logan and our team! Congratulations on your new truck and we look forward to working with you again!

November 18, 2024

We wanted to look at a used car, but spent more time answering questions about the payment we wanted and how much we were putting as a down payment. They would not even negotiate on the price, they woul More

by joehme5163
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
De’Angelo "DJ" McNeil
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Fred Martin Superstore responded

Good Afternoon. We understand your frustration with the negotiation process. However, it’s important to note that the price of the vehicle was already priced below market value, as confirmed by KBB and JD Power, and we were unfortunately unable to come down even further. We apologize that we could not come to an agreement on the price. We thank you for review and for your visit.

November 14, 2024

My husband and I were looking for a Van and headed to Fred Martin Superstore after seeing a listing. We worked with Trey and he was AMAZING! He worked with us one-on-one and address all our needs and con More

by Kfolisi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our dealership! Congratulations on your purchase and we look forward to seeing you again!

November 11, 2024

Great dealership. The people are great and treat you with kindness and respect. Very helpful More

by Dollyc808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darin Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Fred Martin Superstore responded

Thank you for your kind words and for your business! We look forward to seeing you again!

November 11, 2024

Spent more time talking to salesmen then waiting. Great experience! Jeremey , Mike and Jerome made me feel welcome ! More

by Mwags35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Fred Martin Superstore responded

We're happy to hear that our team could get you a quick and easy experience! Thank you so much for taking the time to leave us 5-stars and for choosing our business! We look forward to seeing you again!