Fred Martin Superstore

It was GREAT!!! Bruno was our salesperson, we ended up buying 3 cars from him... He is a great salesman... Very helpful & patient... Also Bob Bashoor the finance g Bruno was our salesperson, we ended up buying 3 cars from him... He is a great salesman... Very helpful & patient... Also Bob Bashoor the finance guy is great, he does his job well!!! Our experience was wonderful.. Every single person at Fred Martin is helpful & kind.. Everyone knows their job and the whole dealership seems to run great!! Thank you to everyone at Fred Martin, We LOVE our cars!!! Eddie, Kyra & Kortney Lawson ?? More

Great service from a great dealer My husband and I recommend Bruno. He is a wonderful and honest salesman. We had a wonderful experience, especially with two children. Fred Martin S My husband and I recommend Bruno. He is a wonderful and honest salesman. We had a wonderful experience, especially with two children. Fred Martin Superstore is very kid friendly with a play room and free popcorn. We will buy our next car from him. More

First time buyer My husband and I came in just to look at a new "toy". We ended up going for some test drives, went home and talked about it and came back an hour late My husband and I came in just to look at a new "toy". We ended up going for some test drives, went home and talked about it and came back an hour later and bought our car. Great way experience, friendly staff and not pushy at all! More

New vehicle purchase Very nice dealership extremely helpful sales staff our sales personnel were Bruno and Lisa both were very knowledgeable and eager to help us with our Very nice dealership extremely helpful sales staff our sales personnel were Bruno and Lisa both were very knowledgeable and eager to help us with our purchase More

Can't go wrong with a Ram My lease was coming to an end on my 2013 Ram 1500 Express, so I contacted Scott Sanders to see what I could get into. Ended up with a 2016 Ram 1500 B My lease was coming to an end on my 2013 Ram 1500 Express, so I contacted Scott Sanders to see what I could get into. Ended up with a 2016 Ram 1500 Big Horn with everything I wanted. This is my 6th Ram truck, and I won't even consider another brand. Ended up trading in my wife's car as well. More

Helpful! I came in looking for a new vehicle to replace my very old one. I was greeted and helped promptly. All of my questions about credit and financing we I came in looking for a new vehicle to replace my very old one. I was greeted and helped promptly. All of my questions about credit and financing were answered. They were able to help me find my dream vehicle and stay within my budget. I have yet to go back for scheduled routine maintenance but am confident it will go smoothly. Would recommend! More

purchase and oil changes I bought my car 2 years ago and have free oil changes for 3 years. Even thou I live about 30 minutes away I drive there. They have always been very ki I bought my car 2 years ago and have free oil changes for 3 years. Even thou I live about 30 minutes away I drive there. They have always been very kind when I have gone there. More

No Way!!!! I recently went to Fred Martin to pick up a fleet vehicle that was delivered there. This was a work vehicle and I was required to order it through th I recently went to Fred Martin to pick up a fleet vehicle that was delivered there. This was a work vehicle and I was required to order it through the leasing agency. I understand that they were making little to no money on the vehicle, but the way we were treated was absolutely unacceptable. My wife and I walked in the front door and there was a woman and two men at the desk. I was not greeted at all and I had to initiate conversation. As soon as I said I was there to pick up a fleet vehicle, the two men turned and walked away. The salesman I talked to over the phone came out and told me that he was with a customer. He then set my wife and I down at a little table and said, "sign this." I signed it. He then said, the cars out there, pointing into the lot, and then told me the key was in it and walked away. Never talked about their service department, any questions that I might have had on the car, nothing. Really unacceptable. My wife was interested in a new Jeep Renegade. I can guarantee you that we won't be going to Fred Martin to buy one. More

Nothing but lies We gave one qualification, no red cars. They came up with "the only one that we have that will work for you" and it was red. And then we found out the We gave one qualification, no red cars. They came up with "the only one that we have that will work for you" and it was red. And then we found out they lied on our credit application. To most people that won't matter so much but my wife is an accountant so that's huge. Plus, they sold us a Suzuki and said we would be able to get it serviced there all the time, a month later we got notified that they no longer do anything with Suzuki. The car came with a GPS unit in the car and we were supposed to get a year of free map upgrades and they didn't even last 6 months. More

Overall I had a good experience. I've admittedly have heard mixed reviews about this place, however I purchased a used car off Fred Martin in Barberton, they treated my family and I w I've admittedly have heard mixed reviews about this place, however I purchased a used car off Fred Martin in Barberton, they treated my family and I with respect and the process was relatively quick. My wife appreciated the little toy car they gave my daughter. The three years of oil changes are welcomed. The quick lane oil changes are very efficient I might add. Really only complaint was my key fob never worked, I informed my salesman, of this and he kind of brushed it off, I blame myself for not pushing harder for a working key fob. Maybe some of these bad reviews are warranted, they are a high volume store, but for me, good time, good experience. More