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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,526 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,526 reviews

May 06, 2024

Great experience. Just wish I wasn't there as long as I was with my little one. So far love the car. Thanks. 😀 More

by crystalcutie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda
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May 07, 2024 -

Fred Martin Superstore responded

We're sorry about the wait, but we appreciate you being patient with us and allowing us the time to help get you into your new car! Your business means a lot to us and we're happy to have earned it! Thank you for your kind words, your patience, and for your business. We hope to make your next visit even better!

May 06, 2024

Amber was absolutely amazing and she really helped me get the car of my dreams. She went above and beyond and I was not the easiest customer definitely would recommend amber at fred martin! More

by bwillis41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Fred Martin Superstore responded

We're happy to hear that Amber could help get you into the vehicle you've been looking for! Thank you so much for your kind words about our team and for shopping with us! We look forward to seeing you again!

May 03, 2024

Communication & customer service was great ! I would recommend ! I will definitely go back when I need my Jeep serviced! More

by Mamaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The drivers were very nice !
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May 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our dealership and for choosing our team! We look forward to seeing you again!

May 02, 2024

Keli was dedicated to helping us even after an unfortunate mishap with scheduling during our first visit. She was professional and sensitive to our needs. More

by Jsnow2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Fred Martin Superstore responded

We're happy to hear that Kelli was able to provide you with a great experience! If was can help with anything else, please reach out and let us know. Thank you again and congratulations on your purchase!

April 30, 2024

Clean, organized, very helpful staff, friendly environment, make you feel like family, would recommend to family and friends. Kelli was very helpful and made the whole process smooth, she explain More

by Pennpenn07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Kelli and our dealership! We're happy to have been able to help find you the right vehicle! Thank you again and congratulations on your brand new Jeep!

April 30, 2024

Amber was amazing to work with and the overall car buying experience was very collaborative!!! I love my new Jeep!!! More

by Solertracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Amber and for your support of our dealership! Congratulations on your new Jeep and we look forward to seeing you again!

April 28, 2024

Ron helped me find a great car at a great price . I was very happy with my experience More

by TD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronell Mainor
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Apr 29, 2024 -

Fred Martin Superstore responded

We're happy to hear that Ronell and our team could give you a great experience! Thank you so much for your 5-star review and for your business! Congratulations on your purchase and we hope to see you again for the next one!

April 28, 2024

Ron was very attentive, professional and a general pleasure to work with. Will tell all of my friends to check him out! More

by bobbyshin358
Recommend Dealer
Yes
Employees Worked With
Ronell Mainor
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Apr 29, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Ron and for choosing our team! Congratulations on your purchase and we hope to see you again!

April 28, 2024

Ron was kinda and personable. Felt like family helping me. Definitely recommending him to my friends and family! More

by Yourjourneyisunique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron minor
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Apr 29, 2024 -

Fred Martin Superstore responded

We're happy to hear that Ron and our team could provide a great experience! Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to your next visit!

April 25, 2024

Just a straight forward car buying experience. No games, no time wasting. Would definitely buy from again. Thanks to David for making it all happen! More

by N8dawg1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cachat
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Apr 25, 2024 -

Fred Martin Superstore responded

We're happy to hear our team could provide an easy, hassle-free car buying experience! Thank you so much for your 5-star review and for your business! Congratulations on your purchase and we hope to see you back for the next one!

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