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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,634 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,634 reviews

December 26, 2021

Very professional sales team yet the atmosphere was fun sales team answered all guestion s we had very fast I was helping my son buy a truck and there was alot of guestion s to be asked very clean showroom More

by DUANE665
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bacon
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Dec 27, 2021 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and your son, and we are thrilled that you both found your experience with us to be a positive one. We hope your son enjoys his new truck, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

December 23, 2021

Dave Chaboudy did a great job helping me out of my lease and into a new vehicle! The process was easy and I will for sure be recommending Fred Martin in Barberton oh More

by BGLENNON07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chaboudy
Report | Print
Dec 27, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

December 23, 2021

I had an incredible experience from the moment I stepped into the showroom and continue to be impressed even after buying my car. My salesperson, Dave Chaboudy was incredibly helpful and friendly and made t More

by DAVE24CLARKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chaboudy
Report | Print
Dec 27, 2021 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Dave had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

December 21, 2021

Great folks, made the deal easy and accurate no games. I will buy my next vehicle from them. More

by JJONES64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
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Dec 21, 2021 -

Fred Martin Superstore responded

We are very happy to hear Jospeh provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

December 21, 2021

I love buying cars from here. This is my third, and will not be my last. Very friendly staff. Very easy to work with. More

by ERIKHU01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
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Dec 22, 2021 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your third new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

December 21, 2021

Fred Martin Superstore was amazing. Made my lease switch go smoothly and quick. Much appreciated Thanks so much Tim Bulgrin for being an awesome salesman. Thanks to everyone who helped out in this experien More

by awolfy10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
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Dec 22, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

December 20, 2021

Easy to work with, he actually knows what he’s doing. 100% recommend him. Go to Colton with all your needs More

by Cyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Terepka
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Dec 20, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words for Colton, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

December 20, 2021

Mr. Bahas was extremely professional and helpful. Any questions I had he was able to answer quickly and made me feel comfortable throughout the buying process. Happy customer. If you are wanting to purch More

by Marketwiz
Recommend Dealer
Yes
Employees Worked With
Alexander Bahas
Report | Print
Dec 20, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

December 20, 2021

Our salesman Mike Antonance was great to work with. We also enjoyed working with Rhonda. More

by Jcrasile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda , Mike Antonace
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Dec 20, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Mike and Rhonda, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

December 19, 2021

Buying a car from this place was the worst experience I have ever had! Buyer beware More

by CARLM04
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saja Select Finance
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Dec 20, 2021 -

Fred Martin Superstore responded

We are sorry your experience here was less than 5-stars. However, we are unable to find a record of your visit with your DealerRater username. If you could please email us at fmcares@fmcars.com or contact Jennifer Bittner, Customer Relations Manager, at 330-753-4444 with details of your visit and contact info, we would be happy to assist you further. Thanks for your review.

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