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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,634 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,634 reviews

February 11, 2022

We had a quick and easy transaction. Mathew Miller was fantastic and made sure we got where we wanted to be. The place was clean and friendly. We will be back for sure. More

by Mikesoby88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

February 11, 2022

Very friendly helpful knowledgeable. Had what I wanted in a timely manner hard working to make sure I got what I needed More

by JENNIFER.WYANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
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Feb 12, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

February 11, 2022

My salesperson made me feel very comfortable through the whole process and helped me set up radio, phone and airplay More

by MYRA1077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2022 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

February 11, 2022

Michael Rutherford was great to work with. I never once felt pressured or rushed by him! He did his best to get me not only what I needed but some of what I wanted as well! I would never have picked the ca More

by KATIE.KLUSTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear they delivered such a great experience! Congratulations on your new vehicle and we look forward to seeing you again! Thank you - Fred Martin Superstore Team

February 09, 2022

Lonnie was amazing! I did not feel pressured or intimidated. I would definitely use Lonnie as my go-to guy the next time I need a car. More

by SCHARFESEL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie ??????????
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Feb 10, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. It's great to hear that Lonnie and our team delivered such a positive experience. We hope you will enjoy your new vehicle! Thank you - Fred Martin Superstore Team

February 08, 2022

Sean was such a joy to work with. He was not pushy and answered all of our questions. We did not feel pressured. He and everyone at the dealership were so great to work with. I would highly recommend them More

by Sueberg316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Sean Levert
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Feb 09, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Sean and all of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

February 08, 2022

We have bought 4 vehicles from here now. Always had the best experience and treated like royalty. More

by chuck1cop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bahas
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Feb 08, 2022 -

chuck1cop responded

Alex and staff are excellent folks to work with. I am and will be a repeat customer.

February 08, 2022

Good experience joe pekar was very niceExplained a lot. Good experience joe pekar was very nice Explained a lot. Very nice Jeep thank you More

by BUCKEY52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
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Feb 09, 2022 -

Fred Martin Superstore responded

Congratulations on your new Jeep! We are so glad that we had the opportunity to work with you, and that Joe and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

February 08, 2022

The team at Fred Martin went above and beyond to help me get my new vehicle and I can’t say enough positive words about everyone there! I highly recommend Mike G!! More

by Amy K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
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Feb 09, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review, Amy! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 08, 2022

Great customer service and care for client needs. Joseph was excellent to work with. Ya More

by MIKE.HANNEBIQUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
Report | Print
Feb 09, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review, Mike! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

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