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Fred Martin Superstore
Barberton, OH
2,526 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,526 reviews
May 17, 2024
I have never had such a wonderful experience until I met Mike Trissel at Fred Martin. He was absolutely wonderful, low-key, very informative, a perfectionist in quality, spent a lot of time teaching me abo Mike Trissel at Fred Martin. He was absolutely wonderful, low-key, very informative, a perfectionist in quality, spent a lot of time teaching me about features. Then after I bought it he filled up the gas tank!! In my 51 years of car buying, no company has never done that! Rhonda in financing was great too! Bravo Fred Martin in obtaining and retaining these employees! I will never go anywhere else and will recommend Mike to everyone I know who is looking to buy a new or used car! More
by Not a Karen
May 16, 2024
I have been buying cars here for over 20 years. I'm still a happy customer. Always treated well, and the car buying experience is always a good one. I'm still a happy customer. Always treated well, and the car buying experience is always a good one. More
by johnappel1234
May 14, 2024
Everyone was courteous and actively listening to my preference. They worked quickly to find choices I was interested in test driving. The car was clean and detailed. preference. They worked quickly to find choices I was interested in test driving. The car was clean and detailed. More
by Wallstamera
Employees Worked With
Timmy Jamison
May 13, 2024
All my questions have been answered. Still in contact. Hopefully I can get something soon Still in contact. Hopefully I can get something soon More
by trinalynn44691
Employees Worked With
May 12, 2024
Told us to come down for a test drive. Drove 30 miles and car wasn't even drivable. Here is the exact communication from your salesperson. If it was me I would have gotten to wor Drove 30 miles and car wasn't even drivable. Here is the exact communication from your salesperson. If it was me I would have gotten to work at 11:00am to make sure the car was drivable before having someone come down to drive an undrivable car....Not at 12:05, five minutes after shift starts More
by ryanperrotta466
Employees Worked With
May 11, 2024
It's a nice dealership with plenty of vehicles to choose from, and nice people. from, and nice people. More
by CE
Employees Worked With
May 09, 2024
Great customer service from Tyler handled the problem and had great follow up. Would recommend to friends and family had great follow up. Would recommend to friends and family More
by dkhall93
Employees Worked With
May 06, 2024
Kelli was a pleasure to work with! She helped answers all my questions and made purchasing my vehicle very easy! She helped answers all my questions and made purchasing my vehicle very easy! More
by Karie Holland
Employees Worked With
