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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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January 27, 2021

Dealership was great for my first service appointment. Everybody was friendly and efficient. I would say the only disappointment was the car wash included. Having a Murano the rear tailgate door was mis More

by CIA61RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 28, 2021 -

Fred Martin Nissan responded

Thank you for your review and stopping by Fred Martin Nissan!

January 26, 2021

Employees were very professional! They conducted the service work in a timely fashion and cost effective. They covered the paperwork and made sure my vehicle was clean when completed More

by SSGBALLINGER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 28, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review and your business! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

Great service. Was in and out quickly. Good pricing. Very satisfied with everything that day. It was very nice I got a free car wash too More

by psh912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Jan 28, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Jan 28, 2021 -

Fred Martin Nissan responded

We're glad to hear that everything was completed quickly and to your satisfaction. We're always happy to help if you ever need anything else. Have a nice day!

January 25, 2021

It's always a pleasure dealing with the people at Fred Martin Nissan. The people there are always top rate. Whenever we go there we are treated great! More

by MSHEETS87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 28, 2021 -

Fred Martin Nissan responded

We are always happy to be of service! Thank you for the 5-Star Review!

Jan 28, 2021 -

Fred Martin Nissan responded

Hi there, we appreciate the praise for our team here at Fred Martin Nissan! Please don't hesitate to reach out to us if you ever need anything else. We look forward to seeing you again at your next visit!

January 24, 2021

Service contact was great. Work completed in reasonable amount of time. Love the ease of text updates and ability to accept or deny each repair or service. More

by TARNOLD6730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Jan 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for your review!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 22, 2021

Nate was and is very helpful and got me in and out with relative speed! I always find it easy to get my car serviced More

by CHRISTINECDODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jan 25, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the review!

Jan 26, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Fred Martin Nissan, Llc! We hope to see you soon!

January 22, 2021

No I’m tired of these stupid surveys. I do not know the names of the people I worked with in service and the pictures don’t help. They guys were nice. The girl was kind of bitchy. More

by MTUCKER317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, John Klotz, Nate Anderson
Jan 25, 2021 -

Fred Martin Nissan responded

We hope your overall experience was pleasant and if you have any further details of your visit that was negative that you would like to share with us, please email us a fmcars@fmcars.com. Thank you for your feedback.

January 22, 2021

We have purchased several vehicles from this location. We have always been pleased with our salesperson, Holly, and the service department. Denise handled our oil change and tire rotation yesterday and More

by KarenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Jan 23, 2021 -

Fred Martin Nissan responded

Karen, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2021

It was just a normal oil change and tire rotation. Amy was friendly and informative. The lady that took my payment was nice. I will not do another survey if I am forced to write something. I hate surveys More

by PMLYNAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Jan 23, 2021 -

Fred Martin Nissan responded

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

January 21, 2021

The service experience was good. It will be great if I get more briefing from service representative. i liked the quality of the service. Thanks More

by TAWHID.EEE.40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

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