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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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February 09, 2021

Very good dealership nice and friendly people the price wasn’t too high everything was done in a timely fashion will be back again thank you More

by TANNDAMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We look forward to being of service when needed. Thank you for your review and stopping by Fred Martin Nissan!

Feb 12, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 09, 2021

I always use Fred Martin Nissan. They are kind courteous efficient helpful and go over and above what they need to do. The dealership is clean More

by RHONDAM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New girl in service, Denise Law
Feb 10, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thank you for leaving us this response!

February 08, 2021

Quick service, in and out. Knew what I needed, told them the problem, they ordered the parts, installed said parts, then I left happy knowing my issue was resolved. More

by STANIELDEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day!

Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of assistance. Thank you for your review!

February 08, 2021

Great group of consummate professionals. Amy did an outstanding job of keeping me informed on the service my car needed and made great recommendations for future scheduling. More

by TRCARTER23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 10, 2021 -

Fred Martin Nissan responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We look forward to your next visit. Take care!

Feb 10, 2021 -

Fred Martin Nissan responded

Trcarter23, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2021

They are very knowledgeable. Easy to work with and I trust their explanations. I would recommend this Nissan to anyone. My last 2 cars were purchased here. More

by AIMEEWESTREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 10, 2021 -

Fred Martin Nissan responded

Aimee, we are so happy to read such a great review about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Take care!

February 08, 2021

Service department is very nice, everyone is professional and polite. My big gripe is that there are no outlets in the waiting area. I waited quit a while for my car (which was fine) and needed to charge my More

by GINRHODES61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Fred Martin Nissan responded

Hello there, thank you for your kind words and this wonderful review! We will be sure to pass along your concerns, as we are always looking for ways to improve. Feel free to reach out to us if you need anything. Have a wonderful day!

February 05, 2021

The facility is very clean and your car is repaired in a timely manner. While the car wash was closed for this service, it would be nice if the they did a better job of washing your car. More

by AAB45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Feb 08, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We did forward your review to management to look into the situation and if you would like we would be happy to try again, please give our service manager Denise Law a call at (330) 734-3913 for more details. Thank you!

February 05, 2021

Amazing team here at Nissan! They go through and explain everything well and very friendly and knowledgeable! Great service and deals that you can’t beat! More

by BERNIERANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Feb 08, 2021 -

Fred Martin Nissan responded

Hi Bernierang, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

Feb 10, 2021 -

Fred Martin Nissan responded

Hi Bernierang, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2021

This dealership has treated me very well. When I couldn't bring my car in for service they came and got it and brought it back to me. Very nice and good hearted people. More

by MBRUDER55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!\

February 03, 2021

Had a terrible experience today with service. My new 2020 car 4 months old tried to apply brakes and issue emergency alert on interstate today as driving, 3rd time happened. Asked and was told because senso More

by RICHARDRHOFFMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Feb 11, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. Please give our service manager Denise Law a call at (330) 734-3913 or email us at fmcares@fmcars.com with additional details of your visit. Thank you.

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