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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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February 11, 2021

Everything was perfect! Everyone is always so friendly. The service was just as I expected, great! I will tell my friends to shop at your dealership. More

by Blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Denise Law
Feb 13, 2021 -

Fred Martin Nissan responded

Thank you for your review! We are happy to hear you had a great experience!

Feb 15, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 15, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2021

Fast, efficient, friendly and courteous. Keeps the customers informed of the status of the service. Well done! The rest of these words are here to meet the twenty five word minimum! More

by TBAKRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

Feb 15, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

February 10, 2021

Everyone was fantastic.....Very polite and courteous Everyone was fantastic..... Very polite and courteous throughout visit. They checked on me frequently and made sure I was comfortable. They informe More

by SESCHLARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 11, 2021 -

Fred Martin Nissan responded

Seschlarb, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 10, 2021

Has Good work done. Nice people. Got new tires and other service work done. Ended up being less time then ordered . Even provided a rental vehicle. More

by ABCHLOE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 11, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for your review!

February 10, 2021

Great service from buying to making appointments for oil changes and anything else that your vehicle should need. There service is fast and they tell you what else you should be considered about with your v More

by RLIZA286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review and stopping in a Fred Martin Nissan!

February 10, 2021

I had my car in for the same problem twice. Each time I have been in there and this is my third car I have bought from you I dread the service part because Patrick is not friendly at all! More

by LSDEDWARDS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 11, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. Our service manager Denise Law will be reaching out to you soon, if not please give us a call at (330) 734-3913 with details of your visit. Thank you.

February 10, 2021

Excellent servicePromptI was very happy with service on Excellent service Prompt I was very happy with service on my Nissan Frontier Excellent service Prompt I was very happy with service on my Nissan More

by PQUILTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Fred Martin Nissan responded

We are happy to hear your had a great experience! Thank you for your review!

February 09, 2021

Nissan service is the absolute best. I won’t go anywhere else. I’ve tried and was never as satisfied. I always know everything is well taken care of when I leave. More

by Jmpillitiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

Thank you for your continued business and the 5-Star Review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

February 09, 2021

Fast and friendly service you can count on soon as you pull in service area someone is there to help you once your inside friendly faces tv and refreshments waiting for you More

by CHERESEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2021

Good service work done promptly very y satisfied would definitely refer people. I like the text message updates so not left wondering thanks again very satisfied More

by ALBERTCHEW85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Please don't hesitate to reach out if there's anything additional we can do for you.

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