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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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February 24, 2021

Fast and friendly. Answered my questions in detail. Even gave me a free car wash and a full inspection of my tires and brakes. Very happy with my visit. More

by RICKCARDEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 25, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2021

Our salesman Ben, Is why we chose Fred Martin.When the Our salesman Ben, Is why we chose Fred Martin. When the pandemic first started We inquired about the Nissans Ben replied to our email with a virt More

by DUDLEYPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Feb 25, 2021 -

Fred Martin Nissan responded

Dudleypaul, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan

February 22, 2021

The service dept was very friendly and got my oil change done before I even finished a cup of coffee. This dealership is also very clean and the waiting area is nice and comfy! More

by ANITAJB18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Feb 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 22, 2021

Always an awesome experience from sales to service. Clean and comfortable waiting area. Very polite people who are on the ball. I would recommend Fred Martin in any capacity. More

by TIEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

February 20, 2021

I was in and out very quickly despite not making an appointment. I was able to enjoy a complementary cup of coffee while waiting. Thanks! More

by EKAT06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Feb 23, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Feb 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

February 20, 2021

Fred Martin is the real deal they make you fill at home. Patrick took real good care of me I'll be back if i ever need any work on my car again. More

by Ddwartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Feb 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 19, 2021

I had my Honda in for service and the professionalism and customer service was great! Thank you Pat and Nate for a job well done!! More

by Linscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Feb 23, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 19, 2021

Fast and efficient service. I was greeted with a warm smile and given a full detailed report on the services provided. Thank you Amy for your professionalism. More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Fichtner
Feb 23, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Amy here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 19, 2021

Was not expecting a car that’s only 3.5 years old to have a heating issue. The people and staff were great and quick at getting the part fixed More

by JR1423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Feb 23, 2021 -

Fred Martin Nissan responded

We are happy we were able to assist you. Thank you for your review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 23, 2021 -

Fred Martin Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

February 18, 2021

I find that Patrick Hines is a trusted tech who knows what he is talking about and advises you correctly. He is good at assessing the situation and getting you in and out. John Paugh is an excellent tech More

by CCHEFERICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paugh
Feb 20, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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