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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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March 02, 2021

Great service job well done explained things in manner of which I could understand. Let me know about upkeep as far as maintenance that might need to be done More

by HARBARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! If you have any further questions, please give us a call. We're always happy to help!

Mar 04, 2021 -

Fred Martin Nissan responded

We're happy to hear that you had a great service experience with us. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Have a nice day!

March 02, 2021

They always listen to my concerns and address them. They provide fast and knowledgeable service every time. I have always had a pleasant experience at this dealership. More

by Alwayskat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Fred Martin Nissan responded

We are always happy to be of assistance! Thank you for continuing to stop in at Fred Martin Nissan and for your 5-Star Review!

Mar 04, 2021 -

Fred Martin Nissan responded

Hi there, thank you for your kind words about our dealership and staff! If there is anything else we can do for you, please don't hesitate to reach out to us. Have a fantastic day!

March 02, 2021

FMN always provides me with the best support and maintenance. Pat was my point of contact. His knowledge and professionalism is unmatched. Thank you FMN More

by J.Flecha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Mar 04, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and the 5-Star Review!

Mar 04, 2021 -

Fred Martin Nissan responded

Hi there, we are glad to hear Pat and the team took such great care of you. We are always more than happy to assist you if you need anything else. Have a fantastic day!

March 02, 2021

Patrick always takes care of my service needs on our vehicle. Everyone is friendly and easy to talk with about what’s needed with our vehicle. We recommend the dealership to everyone and superstore also More

by N/a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Mar 04, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 04, 2021 -

Fred Martin Nissan responded

Hi there, we are glad to hear Patrick takes such great care of you and your vehicle. Your recommendation means so much to us and we're proud to have earned it. We hope to see you again, and have a great day!

March 02, 2021

The service department did a good job as usual. The easy of appointment scheduling is a bonus. Wish there was a loaner offer so that you didn’t have to wait an hour and a half in the lobby. More

by APAONESSA1121
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star review and your business!

Mar 04, 2021 -

Fred Martin Nissan responded

Hi there, we appreciate your shout-out to our service team! If there is anything else we can do for you, please don't hesitate to reach out to us. Have a fantastic day!

March 01, 2021

The days kept changing on when my car would be done. The employee we picked the car up from was very rude. My breaks are grinding after service, like they didn’t clean them off. More

by sarahr330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Fred Martin Nissan responded

Hi sarahr330, we are sorry to hear your experience here was not a positive one. We did forward your review to management to look into the situation and it looks like they did inform you that everything should return to normal as informed, if not please contact our Service Manager Denise Law at (330) 734-3913 for additional details and assistance. Thank you.

February 28, 2021

Great dealership. Love Holly several friends have bought cars from Holly. Finally I went and was so glad I did. She is the best hands down More

by PROMOTIONALSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nick Apicella, Vicki Kuhns
Mar 03, 2021 -

Fred Martin Nissan responded

Hi Promotionalservices, thank you so much for your positive comments about Fred Martin Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 04, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

February 26, 2021

I have dealt with this dealer since 2005 and have not been disappointed. Sales and service employees have been, courteous (and especially I like they are "relaxed") More

by RMS1VET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Mar 03, 2021 -

Fred Martin Nissan responded

Hi Rms1vet, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

Mar 04, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2021

Always top notch. Always satisfied. Clean, friendly. Every thing was good no complaints. Only complaint I could make is this survey wants to to say 25 words when only six is enough More

by JMALONE13581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Feb 27, 2021 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

February 24, 2021

The greeting was pleasant. Letting me know what services I needed was good and what the cost would be. The service was prompt. Thank you More

by JUS4BIG4191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
Feb 25, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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