Back

Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

Sort by
March 09, 2021

I think you guys every nice and helpful the place is clean and always can answer all my questions about my vehicle go team Nissan More

by FRANKY250R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Fred Martin Nissan responded

Franky, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

Mar 11, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

March 08, 2021

Patrick Hine always takes care of me. He is Really the only reason I still come back after all these years is his customer service! More

by RYANPLUTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns, Jackie Luizzi
Mar 10, 2021 -

Fred Martin Nissan responded

Ryan, thank you for your kind words and this wonderful review! We will pass along your comments to Patrick and the team. We look forward to your next visit. Take care!

Mar 11, 2021 -

Fred Martin Nissan responded

Thank you for the kind words for our team member and the review!

March 08, 2021

Rich was very ongoing and pleasant i still had a little bit of a noise when i left but its faint and occational car rides alot smoother thank u More

by SHEILAROSS1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Fred Martin Nissan responded

Sheila, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. If you run into any additional issues or have questions, do not hesitate to reach back out to us. Thanks!

March 05, 2021

Very timely every one was courteous timely . Very happy with service and looking forward to ongoing service thank you very much have a great day More

by HREHAJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

More then thankful for great service taking my truck only to you guys now! May have takin a bit longer then I expected but still only going to Fred Martin Nissan from now on More

by jettyee43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Fred Martin Nissan responded

We are happy to have been of assistance and do apologize for the wait. Our goal is to get our customers in and out as fast as possible. Thank you for the 5-Star Review! If you have any further questions, please don't hesitate to reach out!

March 05, 2021

Fast and great service! They Definitely pay attention to the details! Highly recommended Fred Martin Nissan for all of your car needs!! I will be a customer for life! More

by JBAILEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Mar 08, 2021 -

Fred Martin Nissan responded

We are so happy to hear you had a great experience! Thank you for the 5-Star Review and your recommendation! Our team looks forward to continuing to assist you in the future when needed.

March 04, 2021

I just needed an oil change and check-up. Amy was very knowledgeable and I was in and out quickly! I like that they always make sure you are satisfied with their service. More

by MHAMILTON1456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fichtner, Amy
Mar 05, 2021 -

Fred Martin Nissan responded

Hi Mhamilton1456, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 04, 2021

I needed an oil change but they also found out my brakes were bad. So They took excellent care of me and even gave me a loaner for a couple of hours since I had not planned on the extra time. More

by CARLSONNEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Mar 05, 2021 -

Fred Martin Nissan responded

Hi Carlsonneil, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2021

Excellent customer service, professional, and friendly staff. Very nice facility! Comfortable waiting area.Service always completed in a timely fashion.The prices are good, and I know that I’m getting exc More

by SCHANDLER4308637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Fred Martin Nissan responded

Our goal is to provide the best experience we can, and we are happy to hear you had a great one. Thank you for the 5-Star Review and for stopping in at Fred Martin Nissan!

Mar 04, 2021 -

Fred Martin Nissan responded

We always strive to deliver exceptional service to our customers so we are glad to hear we took such great care of you. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

March 02, 2021

Check engine light, told 1400 dollars to fix,not covered w/warranty, found chevy bulletin covering my repair from Chevy. Glad I researched it myself More

by LOMBARDO7644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Fred Martin Nissan responded

Hi Lombarko76444, we are sorry your experience was not very positive and have forwarded your review to management for review. It looks like the warranty that your vehicle is under did not cover the suggested repair as informed, however it does look like Chevy may have had a special program to assist you in that that specific repair. We apologize for the misunderstanding, but were only advising on what was known at the time. If you have any questions our team is here to help, you may give us a call at (330) 734-3913. Thank you!

...
85
...