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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,541 Reviews

1,541 Reviews of Fred Martin Nissan - Service Center

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March 21, 2021

Rich in service was professional and courteous. They did everything in a timely manner. He also let me know what else was wrong with vehicle More

by chuckberglund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

March 19, 2021

Service experience was great. The techs did a fine efficient job. They got my car in and out without any problems. The wait was not long. Tv and fresh coffee made the difference. More

by OPASP38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 22, 2021 -

Fred Martin Nissan responded

We are happy our team was able to provide a great experience! Thank you for the 5-Star Review!

March 18, 2021

In for rear shocks told me it could be awhile gave me hot new 2021 nissan sentra rental car to leave n come back..very friendly n knowledgeable will come back More

by DHYKES122976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Mar 20, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 18, 2021

My Rogue was serviced under 1 hour. Waiting area was clean, Nate would walk around sanitizing doors and counters. Amy mad sure I was taken care of and if I had any questions. I was happy my car got a wa More

by HENLINE14.JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Mar 22, 2021 -

Fred Martin Nissan responded

Hi, thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!

Mar 22, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience and hope your next experience is even better! Thank you for your Review!

March 18, 2021

Excellent service. I never wait long. The techs are helpful. I hope to lease my future cars there. Lou Kimevski showed me new cars while I waited. More

by JAMES.WALLACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Mar 20, 2021 -

Fred Martin Nissan responded

Hi James! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2021

Fred Martin Nissan has a service department that I trust. The technicians and service managers work hard at their jobs and have done terrific service on my 2017 Rogue since it was first purchased. They nev More

by marteachr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

March 18, 2021

I was greeted & taken care of efficiently. The waiting area was spread out & disinfect was abundant. The car specialist was polite & explained the report & it was a nice touch & surprise to find my car ha More

by ELISEWALLACE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

March 17, 2021

The service department is always helpful and accommodating. I can get an appointment that meets my schedule with no problems and get a way to and from work. That is worth alot for me. More

by LISASASI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2021

Great service, attentive personnel, good waiting room with good WiFi connections. I was early in the morning and was first to have my car serviced More

by RMTARSUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

March 17, 2021

Rich was helpful and friendly. He gave us a free tire rotation to compensate for our trouble which we appreciate. The service department is very efficient. More

by DEBBIELFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

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