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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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June 22, 2023

The service is wonderful and the staff is so friendly, take my vehicle to them I know it will be fixed completely correct, I recommend Fred Martin anytime, you will be satisfied More

by dana.m.salter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star rating and your continued support of our dealership! Your business means a lot to use and we're glad we have been able to consistently provide you with a great experience. Thank you again and we look forward to your next visit!

June 20, 2023

Friendly, prompt, and efficient. Vehicle was done before the promised time. Very happy and satisfied More

by OHIO_GTO_44321
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Fred Martin Nissan responded

Thank you so much for taking the time to leave us 5-stars and for choosing us. We're glad we were able to get you back on the road and we look forward to seeing you again!

June 16, 2023

Always friendly courteous and helpful. Dealership is fresh clean and stylish. Never had a bad experience. More

by PEGGYCARR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2023

Very professional and friendly They completed what they said they would I was pleased that they finished early with servicing my vehicle More

by RINK.DEB
Recommend Dealer
Yes
Employees Worked With
Service
Jun 16, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars! We're glad to hear that we were able to get your vehicle road ready! Thank you again and we look forward to seeing you again for your next service appointment!

June 15, 2023

Amy was very nice. She texted and called to keep me up to date with my car while it was being repaired . More

by user456
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bailey
Jun 16, 2023 -

Fred Martin Nissan responded

Thank you so much for the kind words about Amy! We're glad she was able to help you out and keep you in the loop! Thank your for the 5-stars and for your business as well. We look forward to seeing you again!

June 15, 2023

Good and 1 day service on weekends in. About 2 hours waiting time and friendly service More

by Michaeldehart74.md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We are sorry to see that your experience here was less than 5-stars. Please email us at Fmcares@fmcars.com to tell us what went wrong so we can make your next experience even better. Thank you for your review!

June 12, 2023

I really like working with Patrick. He is caring about meeting my needs whether it is time, service or costs More

by MMPEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Patrick delivered such a great experience!

June 10, 2023

Friendly and thorough service. Amy was attentive to my needs and my concerns. Great job to Nissan, especially Amy, and all the rest of the staff!!!! More

by UNICORN_SWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also love working with my sales rep Cory!!!
Jun 11, 2023 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again!

June 09, 2023

They were courteous and helpful. My wait time wasn’t that long . There were no problems. More

by KMGRABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that Rich had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fred Martin Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 09, 2023

Although I bought my previous vehicle there but not my current one, I choose to have my service done by Fred Martin. I was always pleased with their service department on my previous one, that is why I ch More

by 19Titan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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