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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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April 15, 2021

Service was fine and informative. My car was sanitized and everything was handled professionally. I was pleased with the information provided. Thank you for excellent service. More

by PATBELL691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 15, 2021

everyone was so so nice and helpful. rich was super nice and deserves a raise. you dealership is the best ever i’m happy to have a nissan. More

by HOSEYLEE32100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review! We are so happy to hear you had a great experience. If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

Great job, attentive to customer needs. I consider the service provided as excellent but would like to see the work done within an hour or less. More

by JEANNEOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience and do hope next time we are able to get you in and out faster however, this does range depending on the situation. Thank you for stopping in and for your review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Very pleasant people working there. Made sure I was informed of what was being done. Came and got me when they were finished. My car was washed and service was complete. More

by HODGKISS29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Apr 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review.

April 13, 2021

My visit Was quick and addressed my needs . Service staff was friendly and helped me with my concerns. I will go back in the future. More

by TIna Masters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again when needed. Thank you for your review!

April 12, 2021

Excellent service promptly on time answered all questions that I need it !! Just all around great service.. And I appreciate the help I received Thank You More

by eckolynn1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for the 5-Star Review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2021

Patrick in Service is always prompt, courteous and knowledgeable! The Work by technitions is always done well and in a timely manner.The dealership has a comfortable, safe area for customers to wait i More

by CHUBNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! Our team is happy to have been of service. If you have any further questions, please give us a call. We're always happy to help!

April 12, 2021

Staff was very pleasant and had me in and out promptly. They communicated that there was a recall on my car, and that they would take care of it during my service call. No complaints More

by SCONRY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review.

April 10, 2021

I didn’t know what transmission fluid was until I met Amy! She was amazing and helped me out tremendously. I definitely felt she had my best interest at heart. More

by JBAILEY9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 09, 2021

Very professional and polite. All staff deserves five stars but it won’t let me select it. Always on time and helpful with everything I need! More

by Ccastellanos104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Brandon Murgatroyd, Denise Law, Nate Anderson, Nick Apicella, Richard Luklan
Apr 14, 2021 -

Fred Martin Nissan responded

Ccastellanos104, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. If you have any further questions, please give us a call. We're always happy to help!

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