Fred Martin Nissan - Service Center

We Always great service at Nissan, start to finish. Very friendly and attentive, responds quickly to any concerns or questions. Had a little glitch with scheduling but they immediately made it right and we friendly and attentive, responds quickly to any concerns or questions. Had a little glitch with scheduling but they immediately made it right and we were done in a timely manner. More

Rich was so nice. However the rest of them needs to take after him. Didn’t even tell me where my car was because they were busy standing there talking all six of them. Let me and my son with two car seats w after him. Didn’t even tell me where my car was because they were busy standing there talking all six of them. Let me and my son with two car seats walk around outside trying to find my car. Giving all 5s because I do love this place and everyone has always been nice however I’m hoping because of staffing or something that’s why it wasn’t top notch More

Great service. I was in and out in less than an hour. The service advisor was friendly and explained everything that was done with my vehicle. service advisor was friendly and explained everything that was done with my vehicle. More

I did not receive a car wash, or my tires rotated. I came in also for my tire sensor I was told my sensor was just falling off but now it’s back on again. I wonder what the excuse is now. in also for my tire sensor I was told my sensor was just falling off but now it’s back on again. I wonder what the excuse is now. More

I had great customer service .. Rich was quick to resolve my problem with my vehicle.. answer all questions I had .. Rich made you feel at home with he’s service my problem with my vehicle.. answer all questions I had .. Rich made you feel at home with he’s service More

Always professional, and treated with respect. Able and willing to answer questions. Spent time with Me offering help to a problem I had,remained patient much appreciated. willing to answer questions. Spent time with Me offering help to a problem I had,remained patient much appreciated. More

Awful. Richard is a liar and flat out lied about me agreeing to a charge he assured me several times was covered under warranty. My husband questioned the charge, Rich lied and said I signed off and po agreeing to a charge he assured me several times was covered under warranty. My husband questioned the charge, Rich lied and said I signed off and pointed to the rental agreement, which my husband did not read until after he paid. Nothing about diagnostic charges in the rental agreement. Rich sputtered over his explanation until he threatened to just not return our car until my husband paid. Worst lying sack of xxxx ever. Rich gloated that atleast they did the oil change and I got a free rental. Gee thanks for doing a service I asked you to do, that was part of the sales agreement and paying for a rental that you always agreed to pay for. I am forever grateful that you did an oil change you're suppose to do. Would you like a hug for doing the bare minimum requirement of your job? I do not appreciate having false claims of approval on charges I was told over an over were warranty. And the balant lie I signed off on those charges when in fact it was only a rental agreement. Please fire rich. He's xxxxing awful at his job. More

When unexpected moments occur the service department is there to assist with a professional staff person. The service department check in is as easy as driving up and saying hello. there to assist with a professional staff person. The service department check in is as easy as driving up and saying hello. More

Very courteous and professional staff. Knew exactly what needed to be fixed and even rescheduled my appointment and my request so I wouldn’t have to wait as long. Warranty repair was done quickly. needed to be fixed and even rescheduled my appointment and my request so I wouldn’t have to wait as long. Warranty repair was done quickly. More

Patrick' is always helpful in the. service department. he goes over everything that was done. Rich is also nice and helpful. they always give my pathfinder a wash if I ask or not goes over everything that was done. Rich is also nice and helpful. they always give my pathfinder a wash if I ask or not More