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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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May 18, 2021

Dealership is friendly, knowledgeable and efficient. Needed to keep my vehicle for several hours due to a recall. Provided me a rental at no charge so I didn’t have to wait. More

by WYATTMJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2021

Pat was helpful getting me scheduled. Nate was really nice helping me get a rental car. He was patient and explained everything thoroughly. Rich was very good at informing me of what was going on with my More

by RetroGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
May 22, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2021

Everyone is very friendly and polite. Sometimes the car dealer sales people are overly chatty, but they are nice. I also wish employees wore their masks properly. More

by FLYINGTOES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 14, 2021

MY VAN 5 YEARS OLD SOME CARPET STAINS SAME AGE. AFTER HAVING IT DETAILED AMAZING ALL GONE!! OUTSIDE WHERE KEYED SCRATCHES GONE .LOOKS BRAND NEW More

by BARBARAWITCHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Fred Martin Nissan responded

We are happy to hear you are satisfied with the detail work. Thank you for the 5-Star Review and your business! If you have questions, do not hesitate to reach out to us. Our team is happy to help.

May 13, 2021

Everything went great I was pleased with the efficiency of all staff the weather was great so I sat outside while I waited. Maybe need more benches outside More

by BF1521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review!

May 12, 2021

Would buy again. Quality vehicles Fair price. I Would buy again. Quality vehicles Fair price. I reccomend this auto dealership over other ones. Visit again when I'm in the market for a new vehicle More

by DOUGLASWILKES12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Nate Anderson
May 13, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your recommendation!

May 12, 2021

Friendly and knowledgeable. Try to do they’re best at making the situation better. Straight forward. They tell you what you need and how long you can wait/put it off for before major damage. They don’t t More

by Harley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Nate Anderson
May 13, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the review and for stopping in at Fred Martin Nissan!

May 11, 2021

The service department saw my Nissan Frontier for its 40,000 mile check up and explained all the items to be addressed. Things that I thought needed to be done were not necessary at this visit and things More

by djcannone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson, Vicki Kuhns, Jackie Luizzi
May 13, 2021 -

Fred Martin Nissan responded

Our team is happy to have been of service. Thank you for your review!

May 10, 2021

Great service, Patrick was excellent and friendly, he addressed all my concern and provided a great customer service as usual. I always enjoyed working with. Patric More

by DSOLUTIONS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience with our team member! Thank you for the 5-Star Review. If you have any further questions, please don't hesitate to reach out!

May 09, 2021

Quick work, in and out. Rich checked me in and gave me updates on my car, Nate checked me out, both had excellent customer service. More

by ericlbrown27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
May 13, 2021 -

Fred Martin Nissan responded

We are happy our team was able to assist. If you have any questions, do not hesitate to give the team a call. Thank you for your review!

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