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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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July 05, 2023

.I have been leasing with Nissian since 2015. Zero complaints with salesman and women. The service staff is great! More

by ARABELLAMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Fred Martin Nissan responded

Thank you for your continued support of our dealership and for leaving us a 5-star review! We look forward to working with you again!

July 04, 2023

Brandon was nice and treated me with kindness. Joe was nice too I will be telling my friends and family to come hete More

by shellybrockley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Denise Law, Jeremy Lynch
Jul 04, 2023 -

Fred Martin Nissan responded

Your feedback and rating mean a lot to us, Shelly. Thank you for choosing Fred Martin Nissan and for helping to spread the word about us

July 01, 2023

Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. More

by xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Jamie Frost, Jeremy Lynch
Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the kind, 5-star review! We're glad to hear we could give you a great experience! Thank you for your business and we hope to see you again for your next service appointment!

July 01, 2023

Service was great. Everyone was polite and courteous . Joe Zavarelli is the best. I can't wait to come back More

by TOTHSTEVEN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zavarelli
Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the 5-stars and for your business! We look forward to seeing you again at your next service appointment!

June 30, 2023

Had the car for 5 days and could not get parts. I had to finish the repaired myself. More

by Telleroftruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. When you can, please email us at fmcares@fmcars.com and let us know your contact information and more details about your experience so that we can look into this. Thank you for your review.

Jul 03, 2023 -

Telleroftruth responded

Billy.ray82@yahoo.com, Billy Ray

June 30, 2023

Excellent customer service. Very nice and professional staff. Competitive price. Very nice environment. Overall excellent service experience. More

by SCHANDLER4308637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Vicki Kuhns
Jul 03, 2023 -

Fred Martin Nissan responded

Thank you so much! We're glad our staff we able to impress! Thank you for your business and we look forward to your next visit!

June 30, 2023

Love this dealership! ! Very professional. Very prompt Everyone I have dealt with is amazing to work with. Don’t change a thing More

by PROMOTIONALSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Rodhes
Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're glad to hear we could impress! Thank you for supporting our business and we look forward to seeing you again!

June 26, 2023

Trying to upswell services every time I’m there. Not there for the oil change. More

by HAZLETTSPTFIRE
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Fred Martin Nissan responded

We're sorry to hear that this was your experience. We would like to look into this further. When you can, please email us at Fmcares@Fmcars.com with your contact information and a description of the services being offered to you. Thank you for bringing this to our attention and for your review.

June 26, 2023

Polite, prompt and accurate. Kept me updated on everything done and everything that was found during the inspection. More

by dlowenfeld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Fred Martin Nissan responded

We're glad to hear we could get you taken care of! Thank you for leaving us a 5-star review and for your business. We look forward to seeing you again at your next service appointment!

June 25, 2023

Patrick is excellent he contacted my warranty company and worked with them to get my car fixed and the car has been fixed and I approved all the recommendations for my car he totally goes above and beyond More

by MIRACLES929
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

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