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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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June 11, 2021

They were fantastic. Amy was a pleasure, Friendly and professional. Would recommend this place to anybody. Very efficient. Happy with the staff all very nice. More

by JEFF.JKCONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

June 11, 2021

Fred Martin Service Center charged me over $500.00 to replace a rear latch switch on my Nissan Murano. $75.00 for the switch & the rest in labor & tax. Whoever the repairman was must have been DRAGGING H More

by purpleconi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jun 11, 2021 -

purpleconi responded

Fred Martin is a money-hungry outfit that enjoys overcharging their customers for the services they render in their Service Dept. The labor cost was more than 6 times the price of the part installed. I am 81 years old on social security fixed income and cannot afford to deal with a company that can overcharge like Fred Martin does.

June 08, 2021

Excellent service! The employee who met me was polite, timely, efficient, and informative. She answered all my questions and was very knowledgeable. VEry much appreciated and was not at all surprising b More

by LITTLETON7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

June 08, 2021

I bought my used 2019 Nissan Rogue and 3 days later I had an issue with the engine. They quickly got me in and the problem fixed. More

by Shylton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jun 12, 2021 -

Fred Martin Nissan responded

We are happy we were able to assist you. Thank you for the 5-Star Review! If there is anything else we could assist with, do not hesitate to reach back out to us.

June 08, 2021

Great people to work with. I have bought 4 cars and a truck from them. They stand behind what they say and are willing to help when you questions. More

by Jasonwalker549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2021

Nate was great. Got me in worked with me on a rental and was polite. I was in and out when dropping off and picking up More

by JAYRNEEDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jun 08, 2021 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2021

Excellent in every way. Amy the lady who worked in service did an outstanding job. She was very friendly and efficien in ber job. We were very impressed. More

by lauracrossland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

June 07, 2021

so quick, so thorough, just perfect - it was not only great service but the best service I have received from a Nissan dealer, thank you! More

by ROSIESKATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jun 09, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for stopping in and for your 5-Star Review!

June 07, 2021

Kind, on time, friendly, careful, considerate, professional, everyone at the dealership went out of their way to make my experience very enjoyable and quick. Would recommend them to everyone More

by GENE.SCHINDEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jun 08, 2021 -

Fred Martin Nissan responded

Hi Gene, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 07, 2021

The Service Department is always timely and courteous. My Saleman is Brandon Owensby. I have now purchased four cars from him. He's the best! More

by mikestover25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Nate Anderson
Jun 08, 2021 -

Fred Martin Nissan responded

Thank you for the kind words for our team and for continuing to choosing Fred Martin Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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