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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,539 Reviews

1,539 Reviews of Fred Martin Nissan - Service Center

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September 18, 2023

I feel that they offer great service and value my time in every visit, not hesitating to answer questions and making sure I understand all the service being performed in my vehicle. More

by THIAGO_PINHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Fred Martin Nissan responded

Thank you for choosing our business and for taking the time to leave us a 5-star review! We're happy to hear that we have been able to give you the service experience that you deserve. Thank you again and we look forward to your next visit!

September 09, 2023

Amy was easy to work with, great communication, kept me updated through the entire process. More

by GREGG.BOND007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Fred Martin Nissan responded

Thanks, Greg, for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

September 08, 2023

Very friendly professional and helpful staff from service, sales and parts. The Fred Martin staff is like dealing with family. More

by ANDYB44230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Andy, and look forward to your next visit.

September 03, 2023

My front bumper where they did repairs Where the dealership pulled off my bumper to do repairs isn't clipping on the rest of the way More

by CODY.HARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Sep 06, 2023 -

Fred Martin Nissan responded

Hi Cody. We're sorry to hear about your experience. We have forwarded your review to our management team and we are currently looking into this. Thank you for your patience.

August 30, 2023

Very kind and professional, took his time, ask if i would like my car washed, They where very professional and had my car done in no time More

by happytoday3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Fred Martin Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

August 26, 2023

Great crew at Fred Martin Nissan Dante was a great salesman. The people in service are top notch! More

by calljoelthetech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lynch
Aug 26, 2023 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dante met your expectations. Thank you for choosing Fred Martin Nissan, we look forward to having you as a valued customer for many years to come!

August 25, 2023

Fast, convenient, and pleasant customer service. The work was done correctly. Waiting area I was clean, with fresh coffee More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Vicki Kuhns
Aug 26, 2023 -

Fred Martin Nissan responded

Thank you, Bud, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 24, 2023

Excellent service. Patrick is a pro. Always done on time and customer support is great. Always a pleasure to do business with Fred Martin! More

by JONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Denise Law, Tony Sinclair, Vicki Kuhns, Jeremy Lynch
Aug 25, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're happy our team has been able to help out. Thank you for your business and we look forward to seeing you again!

August 18, 2023

The Service I received was prompt. Evaluation info was clear. All of my concerns were taken care of More

by Dklien212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Fred Martin Nissan responded

We're glad to hear it! Thank you for the 5-stars and for your business!

August 18, 2023

The waiting was not long and the people was amazing. My van was handed with care. More

by computerlive1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sinclair
Aug 21, 2023 -

Fred Martin Nissan responded

Thank you so much for the kind words and 5-stars! We're glad we were able to help! Thank you again!

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