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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

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April 28, 2022

Rich Wilson was very responsible and helpful. Had a conversation with Ben Easterline while waiting What a great knowledgeable guy. More

by JOEMAURER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Fred Martin Nissan responded

Thank you for letting us know what a great job our staff did in answering your questions! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly.

April 28, 2022

The service at Fred Martin Nissan was fast with little wait time. Everyone I talked to was friendly and helpful! More

by Janroberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

April 27, 2022

Everyone is polite and very easy to work with. Never feel as though you’re being taken for a ride. No pun intended More

by MWYM1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Apr 28, 2022 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

They are always friendly and courteous, letting me know what needs done and getting things done in a timely manner. More

by JP62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

April 26, 2022

Appreciate there kindness. .And. the work they do on. my car. they take car of More

by ESTHERLETIASTAMPlEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
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Apr 28, 2022 -

Fred Martin Nissan responded

Esther, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

April 25, 2022

Well done! An overall good experience provided by courteous and professional staff, am “almost” looking forward to next time More

by HAWRANICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 25, 2022

Amy baker (service department) was professional, friendly, knowledgeable and helpful Did a great job helping More

by NICKOSONFINANCIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 23, 2022

Very customer friendly service Easy to make appointments. Efficient, quick handling of required service with free car wash with that service. Pleasant, clean waiting area More

by VOHBADGER
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2022

Went in for an oil change. Got back in my car and my mirrors were moved and the settings on my odometer were messed up. Always seem to have something going on at this location. More

by Kristin_hale1993@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Fred Martin Nissan responded

Hi Kristin, we are sorry to hear your recent experience was less than positive, and have forwarded your review to management to look into the situation. Unfortunately, depending on your vehicle's make and model, in order to reset your vehicle's service light, our team may have needed to go through your settings to do so. If there are any questions and concerns regarding your recent visit, our team member would be happy to assist you more at (330) 644-8888. .

April 19, 2022

I can honestly say I've never had a bad experience with anyone at this dealership. They have always been very kind and helpful to me. More

by MBRUDER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with Amy and our team. We're glad to hear we delivered such a great experience!

Apr 21, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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