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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

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July 04, 2022

Patrick was wonderful! I have put this repair off since COVID. EXTREMELY PLEASED!!! Than you! More

by Crtorro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2022 -

Fred Martin Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan!

July 02, 2022

Clean and efficient service center. Keep you informed of progress during the visit. Extend concern for customer safety and satisfaction. More

by JWARMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2022 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Feel free to reach out to us if you need anything. Have a wonderful day.

July 01, 2022

Fred Martin is the only dealership I trust 100% ALL QUALITY FROM EVERY EMPLOYEE ALL DAY EVERY DAY. Honesty is there priority. More

by Donnie D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish to recognize the girls working in check out and Rich in service all fantastic employees who go above and beyond every day.
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Jul 01, 2022 -

Donnie D responded

A big thank you to all employees. I appreciate your time and effort in making me feel welcome.

June 28, 2022

Greeted by name , and escorted to waiting room , prompt service , was done very quickly , car washed waiting on me outside …. Perfect More

by JJ.CAWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 28, 2022

The service they gave me was top notch, I have no complaints at all regarding the service. More

by MARQUELBREWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2022 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

June 27, 2022

I have purchased all of my Nissan vehicle from them and I am very satisfied with their work. More

by stephenkinford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review, Stephen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

June 27, 2022

They did what they said they were going to do. They replaced the rear stabilizing links at no charge. More

by Brian.rostedt
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Jun 28, 2022 -

Fred Martin Nissan responded

Brian, thank you for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

June 27, 2022

I am always in and out in about an hour, and appreciate the results being emailed in addition to the print out More

by MCOXSHRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2022

Got right in at scheduled time. Work was done in a timely manner. Went over other services that my car needed. Very professional. More

by HILLIERCLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 24, 2022

Fast and easy service. Very friendly and knowledgeable service staff. Clean car after my service. More

by Bridget Wheeler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2022 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

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