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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews

1,542 Reviews of Fred Martin Nissan - Service Center

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July 16, 2022

Good timely service. Car runs great now that the service is complete. Met me expectations More

by Icgreen1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jul 19, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2022

Fred Martin repair service does a very good work, excellent and timely service. I’m have never been disappointed More

by Salaam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Fred Martin Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

July 14, 2022

This was my second visit to this location; both times they have been accommodating and professional. I’m excited to have a long business relationship with them. More

by JUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

July 14, 2022

Everyone with whom I came into contact was courteous and efficient. Appointment started on time and work was completed on time as promised. And I appreciated Rich giving me best price using my coupons. I More

by KDANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevsky, the salesman who sold me my car, was kind enough to stop by while I was waiting for service to be done. He even remembered my name! Nice since that was 5 years ago!
Jul 15, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

July 14, 2022

Bought my Nissan Murano here last year. Sales and service top notch. Staff friendly and knowledgeable. More

by BJDAVIS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 12, 2022

Courteous, prompt carring and listens to what your concerns are and addresses them directly, in a pleasant manor More

by JJ.CAWLEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

July 12, 2022

They are very friendly and knowledgeable. They keep you informed about the service on your vehicle. More

by GPRIBANICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 09, 2022

Great service. Friendly staff. Never have to wait too long. Always have great service here. More

by brandiemetzger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 09, 2022

Dealership runs like a well oiled machine. Keeps client abreast of service and possible future services More

by AP518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

July 07, 2022

Service people were very nice however I was told I could drop my car off after hours and put key in drop box with form envelope. When I got to dealership the entrance had been gated off. I literally had to More

by HEYBATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Fred Martin Nissan responded

We are very sorry for the difficulty you experienced at drop off. That should not have happened. We are reviewing the drop off option for customers with our Service Advisors, as we recently did begin to lock the gates at night. There are several spots for customer parking on the outside of the gate, and that should have been reviewed with you. We apologize if it was not. We sincerely value your business and look forward to your next visit.

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